Key Account Manager - CSP/Workboots.com

Galls

Lexington, KYFull-time$7.25/hrSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation

$7.25/hr

Location

Lexington, KY

Schedule

Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Galls seeks a Key Account Manager to retain and grow assigned business-to-business accounts in its WorkBoots.com Corporate Safety Program. The role independently develops account plans, recommends solutions, and executes initiatives to improve customer adoption, satisfaction, retention, and revenue. It supports customers with uniforms, safety footwear, workwear, and personal protective equipment, while coordinating internally to deliver and improve customer programs.

Skills & qualifications

RequiredNice to have

Skills

Strategic Account ManagementEnterprise SalesCustomer SuccessManaged Program SalesAccount RetentionAccount GrowthUniform ProgramsSafety Footwear ProgramsWorkwearPersonal Protective EquipmentWholesaleEmployee Purchase ProgramsDiscretion and JudgmentRevenue GrowthStrategic PlanningNegotiationConsultative SellingDecision-MakingCommunicationPresentationAnalytical Abilities

Qualifications

5+ Years ExperienceBachelor's Degree in Business, Sales, Marketing, or Related Field

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Tuition Assistance

Full job description

Experience Required

5 - 20 years

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

WHO WE ARE:

Galls, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals with a national presence in more than 80 locations across the nation. With over 50 years in the Industry, it is easy to see why. We are PROUD to Serve America's public safety professionals by providing the broadest selection of uniforms, equipment and solutions combined with great customer service.

As a Key Account Manager supporting the WorkBoots.com Corporate Safety Program, you will be responsible for retaining and growing assigned business-to-business accounts through consultative program management, exceptional service, and expansion into uniform, safety footwear, workwear, and personal protective equipment solutions. This role is critical to our long-term growth strategy and will independently develop account plans, recommend solutions, and execute initiatives that improve customer adoption, satisfaction, retention, and revenue.

What You'll Do

Account Retention & Relationship Management

Serve as the primary strategic advisor for assigned Corporate Safety Program accounts, with responsibility for recommending and executing retention and growth strategies.

Build, nurture, and expand relationships with executive sponsors and key stakeholders in safety, operations, procurement, human resources, and finance.

Monitor program performance, employee participation, service levels, and customer satisfaction; identify risks and execute mitigation plans.

Lead regular business reviews and ensure each program remains aligned with the customer's safety requirements, workforce needs, and business goals.

Program Growth & Cross-Selling

Assess customer workforce, safety, compliance, and purchasing needs and recommend solutions across uniforms, safety footwear, workwear, and personal protective equipment.

Lead cross-selling and upselling strategies, including recommending program enhancements and negotiating pricing and terms within established guidelines.

Identify opportunities to expand participation, locations, employee groups, product categories, and program services; build business cases to support growth initiatives.

Strategic Planning & Execution

Own the development and execution of strategic account plans that support customer goals and achieve retention, participation, revenue, and margin targets.

Analyze order activity, product adoption, employee participation, service trends, and customer feedback to guide program decisions.

Forecast, track, and report key account metrics, making proactive adjustments to improve program performance.

Coordinate with internal teams to support program launches, product assortments, inventory availability, ordering solutions, employee communications, and ongoing service delivery.

Collaboration & Internal Alignment

Serve as the primary advocate for the customer internally, using judgment to prioritize competing demands.

Collaborate cross-functionally to influence product development, marketing campaigns, and service delivery improvements based on customer insights and account strategies.

Lead internal strategic account reviews and present account health, retention risks, and growth strategies to senior leadership.

Leadership & Thought Partnership

Act as a strategic thought partner to customers, providing insights into industry trends and best practices.

Mentor and support other members of the sales or account management team on best practices in strategic selling and retention strategies.

Participate in cross-functional leadership teams focused on improving customer experience and retention.

What You Bring

Bachelor's degree in business, Sales, Marketing, or related field.

5+ years of experience in strategic account management, enterprise sales, customer success, or managed program sales, with a focus on retention and account growth. Experience supporting uniform and/or safety footwear programs is strongly preferred; experience with workwear, PPE, wholesale, or employee purchase programs is also valuable.

Proven track record of exercising discretion and judgment in managing large, complex accounts and driving revenue growth.

Demonstrated ability to develop and implement strategic plans independently.

Strong negotiation, consultative selling, and decision-making skills.

Excellent communication, presentation, and analytical abilities.

What We Offer

Excellent medical/dental and vision coverage- Eligible 1st day of the month after start date

401(k) retirement plan with company contribution (because you will retire someday)

Flexible benefits-choose what you like, ignore the rest

Generous employee discount

Vacation and Personal Time

Paid Holidays

Tuition reimbursement

Daily Pay; up to 50% of your pay

EOE/Disability/Vets

Galls is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call Human Resources at 859-266-7227 with the nature of your accommodation request and include the Galls location and the title of the job opening.