Bilingual Operations Manager

Kelly is seeking a hands-on Operations Manager to lead daily operations at an automotive distribution center in Santa Teresa, NM. The team primarily consists of Material Handlers and Forklift Operators. This floor-based role works closely with employees and directly represents Kelly at a premium client site. Benefits offered through Kelly may include paid time off (PTO), holiday pay, sick leave, and insurance options. Benefit eligibility and plan details are subject to applicable terms and conditions.

Location : Santa Teresa, New Mexico

Work setting: Approx. 11,000 sqft automotive distribution center, PPE requires steel toes and hi-vis vest

Employment type: Permanent, exempt

Schedule : Business hours, Monday–Friday, with occasional Saturdays as needed

Pay : $65,000–$75,000 per year, depending on experience (DOE), salaried

Responsibilities

• Lead daily operations and support the client’s business needs.

• Plan, schedule, and supervise work to meet staffing and operational requirements.

• Spend significant time on the distribution center floor, providing employees with guidance and support.

• Coach employees on performance, document discussions, and issue performance improvement plans (PIPs) as needed.

• Evaluate staffing needs and recommend personnel requirements.

• Supervise and coordinate Material Handlers and Forklift Operators.

• Familiarize employees with work expectations, procedures, and operational practices.

• Identify opportunities for improvement and implement effective practices.

• Maintain payroll and invoice records.

• Facilitate performance-management activities.

• Help establish business and performance goals, and capture and report operational information.

• Build a professional working relationship with the client while representing Kelly.

Qualifications

• Professional fluency in both Spanish and English , with the ability to communicate effectively in both languages in a workplace setting.

• Leadership and management experience, including the ability to manage a team.

• Ability to conduct performance coaching and administer performance improvement plans.

• Strong organizational, customer-service, communication, and negotiation skills.

• Proficiency in Microsoft Office.

• Familiarity with team or workforce-management practices.

• Ability to manage multiple priorities and prioritize work effectively.

• Business degree or approximately 3–5 years of relevant experience in a distribution setting.

Physical requirements

Must be able to walk throughout the entirety of the shift and spend extended time on the distribution center floor, with or without reasonable accommodation.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment\_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.