Human Resources Operations Manager

The HR Operations Manager for our Buchanan, NY manufacturing facility is an influential HR leader who has successfully guided organizations through change in a union manufacturing environment. They possess strong labor relations expertise, exceptional leadership coaching skills, and a demonstrated ability to build credibility with both operations leaders and union employees while driving culture, engagement, and business transformation.

Strategic HR & Change Leadership

• Partner with plant leadership to align workforce strategies with operational goals and business priorities.

• Lead change management initiatives that support continuous improvement, workforce modernization, and growth.

• Assess organizational readiness, manage employee impacts, and drive successful adoption of change.

• Use workforce data and employee insights to influence decisions and improve organizational effectiveness.

• Develop a strong understanding of manufacturing operations, production metrics, and workforce requirements.

Labor & Employee Relations

• Serve as the primary HR resource for labor and employee relations in a union environment.

• Build and maintain productive labor-management relationships based on trust, communication, and collaboration.

• Provide guidance on collective bargaining agreements, grievance administration, investigations, disciplinary actions, and contract interpretation.

• Coach leaders on employee relations, conflict resolution, policy application, and effective communication.

• Promote employee engagement initiatives that strengthen trust and support organizational change.

Leadership Development & Organizational Effectiveness

• Develop leaders capable of successfully leading teams through change and transformation.

• Coach supervisors and managers on leadership effectiveness, accountability, communication, performance management, and workforce engagement.

• Embed TEC values into leadership practices and employee experiences.

Compliance & Employee Experience

• Ensure compliance with employment laws, labor regulations, company policies, and labor agreements.

• Oversee investigations, corrective actions, documentation, and compliance initiatives.

• Support clear, transparent employee communications and change-management efforts.

Safety & Risk Management

• Partner with EHS and operations leaders to reinforce a strong safety culture.

• Participate in incident reviews, risk reduction efforts, and safety communications.

• Ensure HR programs and training reinforce safe work practices and regulatory compliance.

Continuous Improvement

• Participate in Gemba walks and support World Class Manufacturing (WCM) initiatives.

• Collaborate with cross-functional teams to drive continuous improvement and operational excellence.

• Champion accountability, innovation, collaboration, and adaptability.

• Serve as a visible change leader who helps employees embrace and sustain improvements.

Through strong leadership, labor relations expertise, and partnership with operations, the HR Operations Manager creates an environment where employees feel respected, engaged, and connected to Saint-Gobain’s purpose of Making the World a Better Home .

Required Qualifications

• 7+ years of progressive Human Resources experience, including leading workforce and organizational change initiatives in a manufacturing environment.

• 5+ years of leadership or supervisory experience.

• Significant experience managing labor relations in a unionized environment, including collective bargaining agreement administration, grievance resolution, employee relations, and workforce engagement.

• Proven ability to influence leaders, build credibility across all levels of the organization, and drive organizational and cultural change.

• Experience leading workforce planning, organizational effectiveness, and employee development initiatives.

• Excellent communication, facilitation, coaching, conflict resolution, and relationship-building skills.

• Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business, Industrial Relations, or a related field.

• Experience supporting continuous improvement, Lean Manufacturing, World Class Manufacturing (WCM), or operational excellence initiatives.

• Professional HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred.

• Experience partnering with plant leadership on organizational transformation, workforce modernization, and cultural change initiatives.

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At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [email protected] .

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position, which is $102,000 to $158,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 13% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $115,260 to $178,500. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs. Health and Well-being – Supporting your wellbeing, to thrive in life and work.

o Medical, Prescription Drug, Vision, and Dental Insurance

o Healthcare Saving Account and Flexible Spending Account options

o LiveWell Wellness Program

o Employee Assistance Program (EAP)

o Paid Time Off and Paid Parental Leave

• Retirement and Protection - Helping to make the future life you want a reality.

o 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan

o Company-provided Life Insurance, AD&D, Short-Term Disability

o Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

• Additional Benefits – Helping shape the experience and impact you want

o Commuter Benefits

o Group Legal

o Identity Theft Protection

o Auto and Home Insurance

o Pet Insurance and Discounts

o Back-up Child and Elder Care

o PerkSpot Employee Discount Program

o Volunteer Day