Remote Program Manager (ERP)

Job Description

Responsible for the initiation, coordination, and completion of multiple, parallel projects within Enterprise Project Management Office (EPMO).

• Builds and maintains strong relationships with team members, vendors, and other departments involved in the projects
• Owns stakeholder management; responsible for setting customer expectations and leading efforts to sustain customer satisfaction
• Defines project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Works in conjunction with stakeholders across all functional teams, including but not limited to, Finance, Accounting, Marketing, HR, IT, Clinical, Risk, Legal, Rev Cycle Management
• Develops, presents, and maintains project plans and associated communications documents
• Prepares executive level status updates and presentations for program report outs
• Estimates resources and participants needed to achieve project goals
• Assigns responsibilities, monitors, and summarizes progress of project
• Drafts and submits budget proposals. Recommends subsequent budget changes where necessary
• Identifies, reports, and resolves issues and conflicts within the project team
• Identifies and manages project dependencies and critical path
• Develops and delivers progress reports, proposals, requirements documentation, and presentations
• Proactively manages changes in project scope, identifies potential crises, devises, and leads execution of contingency plans
• Defines project success criteria and disseminate them to involved parties throughout project life cycle Uses project delivery metrics to measure and improve team performance
• Conducts project postmortems and drives continuous improvement efforts
• Develops best practices and tools for project execution and management. Participates in efforts to standardize practices and consolidate tracking methods across all EPMO projects
• Actively seeks out and acts on opportunities for PM process improvement using a combination of industry experience and Lean activities

Skills and Requirements

• Bachelor’s degree from an accredited college or university required
• A minimum of ten (10) years previous project management experience in a healthcare setting
• Project Management Professional (PMP) certification required
• Previous experience with selection and ERP evaluations partnering with consulting firms, specifically Deloitte - We need a Program Manager with experience to “speak ERP language” while keeping Deloitte accountable to determining scope then documenting implementation plan
• Strong experience in Organization Change Management, executive communications, and ERP experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].