Commercial Production Specialist

Hiring Range: $24.56 - $39.48

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

The Loan Production Specialist II supports the end-to-end process of business and commercial loan production, from due diligence through post-closing administration. This role ensures accuracy, compliance, and efficiency across loan documentation, funding, and system workflows. Responsibilities and required expertise increase with grade level, reflecting greater proficiency, leadership, and subject-matter expertise

Core Responsibilities

• Conduct due diligence for business and commercial loan requests.

• Fulfill testing and QA activities pertaining to manual rate changes, insurance administration and Participation transaction flows.

• Track, monitor, and escalate exceptions pertaining to the commercial loan administrative programs.

• Assist with project, audit, and research related projects pertaining to the Commercial loans.

• Perform control testing.

Specialized Focus Areas

• Perform document quality assurance prior to loan boarding.

• Handle complex Participation and Syndication loan originations, ensuring processing and documentation are completed timely and accurately.

• Provide Commercial and Business Banking loan documentation expertise for QA activities and/or LaserPro documentation production.

Critical Processing Validations

• Ensure insurance requirements and coverage are appropriately met for applicable collateral or conditions (e.g., dwelling, flood, all-asset coverage).

• Ensure collateral records and tracking are accurately documented.

• Ensure loan terms and conditions are satisfied prior to disbursement.

• Serve as a cross-trained team member supporting collaborative workflow and production management.

• Maintain strong quality control and regulatory adherence.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.

• 2–8+ years of experience in loan production, commercial lending, or financial services, commensurate with grade level.

• Strong understanding of commercial loan documentation, funding procedures, and system workflows (e.g., nCino, core banking systems, LaserPro).

• Proficiency in loan origination platforms and Microsoft Office Suite.

• Excellent analytical, organizational, and communication skills.

• Ability to work independently and collaboratively in a fast-paced environment.

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.