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Visitor Services Assistant I - Texas Science amp; Natural History Museum

UNIVERSITY OF TEXAS AT AUSTIN

AUSTIN, TXJobSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
AUSTIN, TX
Work Authorization
Not specified

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Job overview

The Visitor Services Assistant I welcomes and checks in visitors, supports wayfinding and questions about museum exhibitions and programs, and processes ticket, merchandise, and membership transactions. The role also supports gift shop inventory and group visits, records sales and receipts, and works collaboratively with museum staff and volunteers.

Skills & qualifications

RequiredNice to have

Skills

Visitor AssistanceWayfindingTicket SalesPoint of SaleInventory Management

Full job description

Welcome and check in visitors; sell tickets to visitors.Assistvisitors with wayfinding and orient visitors to the exhibitions and programs at the museum; accurately answer visitor questions.Work collaboratively with museum staff and volunteers. Answer phone and accurately field questions.Process ticket sales, merchandise sales, membership sales, and refunds using a credit card machine. Accurately record sales and receipts usingthe Altrupoint-of-sale program. Restock merchandise in the gift shop.Inventory management which includesprocessinginventory shipments, organizing and displaying new merchandise and assisting with quarterly inventory counts.Assist with group visit operations. Collect constituent information, encourage enrollment in the membership program. Other duties as assigned.

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