
General Runner
HOUSTON, TXFull-time$16.75/hrSeen 1 day agoSeen in employer's feed 1 day ago
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At a glance
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Job overview
Runners support hotel operations by delivering items to guest rooms and assisting departments such as housekeeping, engineering, banquets, restaurants, and the front office. They help ensure guests and associates have what they need when they need it, contributing to smooth hotel operations. The role involves moving around the property and performing physical tasks, including carrying objects weighing up to 55 pounds.
Skills & qualifications
Skills
Qualifications
Full job description
Additional Information Experience Preferred
Job Number 26146950
Job Category Rooms & Guest Services Operations
Location 1777 Walker Street, HOUSTON TX 77010, United States VIEW ON MAP (https://www.google.com/maps?q=1777%20Walker%20Street%2C%20HOUSTON%20TX%2077010%2C%20United%20States)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $16.75-$16.75 per hour
Tip Eligible: Y
POSITION SUMMARY
Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How this job compares
Set against the 1,129 open Guest Services jobs on Olive Jobs, counted November 13, 2026.
- Pay
- This posting$16.75/hr
- Texas median$16–19/hr29 hourly ranges
- US median$19–21/hr634 hourly ranges
This rate, $16.75/hr, is 5% below the Texas median midpoint ($18/hr) — in the middle half of Guest Services hourly ranges in Texas.
- Openings
- Olive Jobs lists 76 open Guest Services jobs in Texas and 1,129 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- Marriott (this employer)20 open
- Hilton6 open
- Pilot Company6 open
- Experience
- Guest Services postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 2 years (303 postings).
- Education
- 5 of the 1,129 open Guest Services jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.
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