Hand & Stone - 401 S Ridge Ave - Middletown, DE logo

Spa Associate

Hand & Stone - 401 S Ridge Ave - Middletown, DE

Middletown, DEFull-timePosted 3mo agoStill listed 4 days ago

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At a glance

Compensation
No compensation found
Location
Middletown, DE
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Hand and Stone seeks a Spa Associate to ensure outstanding customer experiences in the spa, providing excellent service, greeting guests, handling appointments, promoting wellness benefits, and maintaining a clean, professional environment.

Skills & qualifications

RequiredNice to have

Skills

Basic Computer SkillsPersonal AppearanceVerbal CommunicationWritten CommunicationStress ManagementMultitaskingCustomer ServiceGreeting GuestsPhone HandlingAppointment BookingSales of MembershipsFile MaintenancePromoting Wellness BenefitsMaintaining Clean Environment

Full job description

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Welcome and greet members/guests upon arrival

  • Answer phones, book appointments, sell memberships, gift cards and upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned

What’s in it for you?

  • Hourly wage plus commissions and bonuses

  • Flexible schedules

  • Professional and safe work environment

  • Employee discounts

  • Employee rewards program/employee referral bonus

  • Contests

Job Requirements:

  • Knowledge of basic computer skills, millennium (will train).

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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