Medical Services Assistant (CV2664-1) - Reentry Services Division
Volunteers of America Delaware Valley
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Volunteers of America Delaware Valley is hiring a Medical Services Assistant (CV2664-1) - Reentry Services Division. The Medical Services Assistant supports care, monitors wellness, and ensures continuity for clients in Behavioral Health and Reentry Services. This role coordinates medical care, conducts medication audits, and ensures compliance with HIPAA and state regulations. The assistant acts as a liaison between agency staff and external pharmacy providers, referring clients for outside medical care as needed.
Key focus areas include Coordinate, monitor, and support medication administration and weekly audits, Maintain up-to-date, confidential medical files and histories for all residents, and Review medical consults and physicals; flag concerns for the Nursing Director.
Successful candidates bring Certified Medical Assistant Or 3 Years Of Experience With A Mental Health Population, Valid New Jersey Driver’s License, and Willingness To Work Flexible Hours. Important skills include Social Learning Theory, Cognitive-Behavioral Models, Client Evaluation, Communication, Organizational Abilities, and Attention To Confidentiality.
Skills & qualifications
Skills
Qualifications
Full job description
Medical Services Assistant (CV2664-1) - Reentry Services Division
Medical Services Assistant
Support care. Monitor wellness. Ensure continuity.
Volunteers of America Delaware Valley is seeking a compassionate and organized Medical Services Assistant to join our Behavioral Health and Reentry Services Division. Reporting directly to the Nursing Director, you’ll play an essential role in coordinating medical care for clients, conducting medication audits, and ensuring compliance with HIPAA and state regulations.
This is a dynamic role ideal for a Certified Medical Assistant or an experienced healthcare support professional who thrives in a structured, client-centered environment.
What You’ll Do:
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Coordinate, monitor, and support medication administration and weekly audits
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Maintain up-to-date, confidential medical files and histories for all residents
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Review medical consults and physicals; flag concerns for the Nursing Director
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Act as liaison between agency staff and external pharmacy providers
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Refer clients for outside medical care as needed
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Assist in setting medication-related goals with treatment teams
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Support therapeutic environments through team collaboration
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Participate in staff and client trainings on medication safety and side effects
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Report medication errors and discrepancies promptly
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Maintain privacy compliance and contribute to HIPAA policy reviews
What You Need:
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Certified Medical Assistant (CMA) credential, or 3 years of experience with a mental health population
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Familiarity with social learning theory, cognitive-behavioral models, and client evaluation
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Strong written and verbal communication skills
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Excellent organizational abilities and attention to confidentiality
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Valid New Jersey driver’s license, reliable transportation, and ability to meet agency driving standards
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Willingness to work flexible hours, including some evenings and weekends
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Bilingual fluency is a plus
Why This Role Matters:
- You’ll ensure that clients in behavioral health and reentry programs receive the medical oversight and medication monitoring they need to stay on track in their recovery and reintegration. Your attention to care and detail keeps both clients and systems safe.
EEO of "Individuals with Disabilities" and "Veteran Status"/AA
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