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Store Manager

Chicken Salad Chick (Southern Rock Restaurant Group)

Dunwoody, GAFull-timePosted 2y agoStill listed 2 days ago

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At a glance

Compensation
No compensation found
Location
Dunwoody, GA
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

ServSafe Certification Within 60 Days Of Hire Or Promotion

Job overview

Chicken Salad Chick (Southern Rock Restaurant Group) is hiring a Store Manager. The Store Manager is responsible for recruiting, training, supervising, and developing staff, ensuring accurate timecard management, and upholding dress code standards. This role oversees day-to-day retail operations, including creating store plans, managing inventory, resolving customer issues, and handling cash variances. The manager also maintains product quality, ensures store cleanliness, and focuses on company engagement and sales growth.

Key focus areas include Recruit, train, supervise, and develop staff, Ensure accurate and timely timecard management for self and staff, and Uphold dress code standards for self and staff.

Successful candidates bring High School Diploma or GED, ServSafe Certification Within 60 Days, and Prior Retail Experience. Preferred (not required): Recruiting, Training, Supervising, and Staff Development.

Skills & qualifications

RequiredNice to have

Skills

RecruitingTrainingSupervisingStaff DevelopmentTimecard ManagementDress Code AdherencePerformance DocumentationIntegrityRespectful TreatmentRetail Operations OversightStore PlanningSchedulingLabor Budget ManagementCustomer Issue ResolutionCustomer SatisfactionRetail Inventory ManagementVisual MerchandisingStore OrganizationCash Variance ManagementProduct Quality MaintenanceFIFO GuidelinesWaste ReductionStore CleanlinessOpening and Closing DutiesHealth and Safety Regulations ComplianceMeaningful FeedbackPromotional Goals EngagementContinuous LearningSales Goal SettingSales Performance MonitoringPromotions ImplementationCustomer Loyalty EnhancementTransaction GrowthSales CoachingSample Schedule Adherence

Qualifications

High School Diploma or GEDServSafe Certification Within 60 Days of Hire or PromotionPrior Retail Experience

Full job description

Primary Responsibilities:

Recruits, trains, supervises, and develops staff.

  • Ensures accurate and timely timecard management for both self and staff.

  • Upholds dress code standards for both self and staff.

  • Uses provided company tools and processes to document the performance of staff.

  • Models integrity to staff and treats others with respect.

Oversees day-to-day retail operations:

  • Create store plan and schedules within labor budget.

  • Resolves customer issues quickly and delivers appropriate solutions to make customers happy.

  • Manages proper retail inventory levels and ensures the store is visually appealing and well-organized. 

  • Responsible for cash variance for both sales and petty cash.

Maintains exceptional quality of all products:

  • Utilizes FIFO guidelines to reduce waste.

  • Maintains store cleanliness and appearance.

  • Uses operational tools to ensure completion of opening and closing duties.

  • Ensures compliance with health and safety regulations.

  • Provides meaningful feedback for the DM with suggestions for improvement.

Focuses on Company Engagement:

  • Engages in monthly promotional goals.

  • Asks questions if something is unclear and seeks out opportunities to learn.

  • Completes all required employee training.

Sales Focus and Transaction Growth

  • Sets sales goals, monitors sales performance, implements promotions, and enhances customer satisfaction and loyalty.

  • Increases transactions for both bakery and retail products.

  • Coaches employees on sales techniques.

  • Ensures employees adhere to sample schedules.

Requirements:

  • High school diploma or GED

  • ServSafe Certification within 60 days of hire or promotion

  • Prior retail experience

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