Assistant Dining Room Supervisor

Part-time

Masonicare

Wallingford, CTPart-timeNo compensation foundTracked 4w agoSeen in employer's feed 4 days ago

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At a glance

Compensation

No compensation found

Location

Wallingford, CT

Schedule

Part-time

Work Authorization

Not specified

Job overview

Masonicare is hiring an Assistant Dining Room Supervisor. The Assistant Dining Room Supervisor at Masonicare in Wallingford, CT is responsible for quality assurance in the dining room, creating and maintaining staff schedules, monitoring wait‑staff compliance with dining standards, and overseeing kitchen sanitation. The role also includes customer service, training new waitstaff, handling complaints, and performing administrative duties as assigned.

Key focus areas include Maintain adherence to posted schedule and time‑clock procedures, Report to work in proper attire and professional appearance, and Adhere to safe food handling and general sanitation guidelines.

Successful candidates bring High School Diploma Or GED and Some Waitstaff And Supervisory Experience. Important skills include Scheduling, Wait Staff Monitoring, General Sanitation Oversight, Safe Food Handling, Customer Service, and Professional Manner. Preferred (not required): Monitoring, Administrative Duties, Problem Solving, and Monitoring Wait Staff Compliance.

Skills & qualifications

RequiredNice to have

Skills

SchedulingWait Staff MonitoringGeneral Sanitation OversightSafe Food HandlingCustomer ServiceProfessional MannerMulti-TaskingMenu KnowledgeCommunicationInterviewingPersonnel RecommendationEmployee Disciplinary MattersDelegationWorkflow ManagementStaff TrainingPrompt ServiceCourteous WorkflowStrong Organizational SkillsProfessional DemeanorQAGeneral SanitationHandle Multiple TasksInstructionTrainingInterpersonal SkillsPleasing PersonalityCalm FocusProfessionalismPoiseOrganizational SkillsMonitoringAdministrative DutiesProblem SolvingMonitoring Wait Staff ComplianceHandling Customer Issues ProfessionallyMultiple Task HandlingFamiliarity With Menu ItemsCommunication to Wait StaffInterviewing PersonnelInstruction of New WaitstaffMonitoring Waitstaff ActivitySmooth WorkflowProper PlatingAdjustments Following ComplaintsInteracting With Younger AdultsInteracting With Older AdultsReporting Safety IssuesReporting Equipment MalfunctionsHand Washing ProceduresTime-Clock ProceduresSanitationLeadershipSupervisoryDisciplinary ProceduresFood SafetySupervisory SkillsEmployee DisciplineTraining New StaffMultitaskingProfessional AppearanceSanitation ProceduresSupervising WaitstaffProcedure AdherenceStaff Compliance Monitoring

Qualifications

High School Diploma or GEDSome Waitstaff and Supervisory Experience

Full job description

Assistant Dining Room Supervisor Job Location: Wallingford Center, Connecticut

Assistant Dining Room Supervisor

Masonicare at Ashlar Village - Wallingford, CT

Per Diem

Summary of Position:

Responsible for quality assurance within the dining room. Creates and maintains scheduling, monitors wait staff compliance with set dining standards, and oversees general sanitation of kitchen operations.

Maintain adherence to posted schedule ensuring to follow proper procedures for requested days off and calling out, and reporting to work at the proper time.
Maintain proper time-clock procedures to ensure an accurate account of hours worked.
Report to work in proper attire to ensure a clean and professional appearance.
Adhere to all guidelines and procedures for safe food handling and general sanitation.
Demonstrates customer service skills, treating all customers, visitors, and co-workers with courtesy and respect. Handles all customer issues professionally and uses all options provided to satisfy customer.
Wait on tables; taking resident orders, served in a professional manner with the abilityto handlemultiple tasks.
Familiar with menu items and ensures communication to wait staff with regard to menu items, special functions, and resident issues.
Check dining rooms at pre-meal to ensure tables are set correctly and are neat and clean in appearance.
Check dining rooms at post-meal to ensure area has been cleared and cleaned properly and reset correctly.
Assist in interviewing and recommending personnel to fill vacant positions.
Participate in employee disciplinary matters.
Create and maintain schedule for Pond Ridge Dining Services staff.
Delegate stations, pre-meal and post-meal assignments, ensure work is properly completed, and maintain prompt, efficient, and courteous workflow.
Instruct new waitstaff in appropriate procedures and ensure proper training.
Discuss menu thoroughly with waitstaff prior to each service, field comments, questions, a nd concerns regarding menu and service.
Monitor waitstaff activity in kitchen and dining rooms to ensure smooth work flow and proper plating.
Perform other administrative duties as assigned by Director and/or Assistant Director.
Ensure waitstaff utilizes safe and sanitary procedures throughout service and set-up.
Take appropriate procedural steps and make adjustments as necessary following complaints.
Interact well with both younger (waitstaff) and older (residents) adults, maintaining a pleasing personality and calm focus.
Maintain a neat appearance; demonstrate professionalism and poise.
Reports any safety issues, equipment malfunctions and others to supervisors.
Ensure proper safe food handling and hand washing procedures are followed and proper sanitation of trays, work areas and equipment used.
Attend all mandatory in-services as required.
All other duties as assigned.

Education: High School Diploma or GED

Experience: Some waitstaff and supervisory experience

Knowledge/Skills/Abilities: Strong organizational skills and a professional demeanor.

Physical and Mental Demands:

Continuous standing, walking, bending, crouching, and carrying. Stress related demands from staffing issues and customer satisfaction issues.

Job ID: 16419

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