Medical Assistant / Physician Practice Assistant - Outpatient Clinics

RESPONSIBILITIES

Queen's North Hawaii Community Hospital

Kamuela (Waimea), Hawaii

Position Type: Full-Time, 40 Hours Per Week

Pay: Starting at $25.70/hour

Starting pay may be higher based on qualifications and relevant experience.

Join Our Team

Join Queen's North Hawaii Community Hospital and become part of a team dedicated to providing exceptional healthcare to the communities of Hawai'i Island. We are seeking compassionate and patient-focused Medical Assistants / Physician Practice Assistants for full-time outpatient clinic opportunities. These positions are regularly scheduled for 40 hours per week and support our providers and clinical teams in delivering outstanding patient care.

Whether you are an experienced healthcare professional, a recent graduate, or a nursing student looking to expand your clinical experience, we invite you to join our 'ohana and make a meaningful difference in the lives of our patients every day.

Why Join Queen's?

• Competitive pay with experience-based placement

• Supportive and collaborative team environment

• Opportunities for professional growth and development

• Meaningful work serving Hawai'i Island communities

• Part of The Queen's Health Systems, one of Hawai'i's most respected healthcare organizations

• Mission-driven culture focused on compassion, aloha, respect, and excellence

Current Opportunities Available

Orthopedic Clinic

Parker Ranch Center, Suite A101

67-1185 Mamalahoa Highway

Kamuela, HI 96743

Additional clinic coverage in Kona on Thursdays:

75-5653 Kuakini Highway

Kailua-Kona, HI 96740

Our Orthopedic Clinic provides comprehensive orthopedic care for Hawai'i Island residents and visitors. We care for patients with sports injuries, joint conditions, fractures, and chronic orthopedic concerns while helping them return to active and healthy lifestyles.

Primary Care Clinic

Hale Ola Pono Health Center

65-1267 Kawaihae Road

Kamuela, HI 96743

Our Primary Care Clinic delivers comprehensive healthcare services for patients of all ages. Specialty services include Behavioral Health, Wound Care, Pulmonary, Infectious Disease, Pediatrics, and Kahu a Ola programs.

Women's Center

Lucy Henriques Medical Center, Suite 120

67-1125 Mamalahoa Highway

Kamuela, HI 96743

The Women's Center provides comprehensive obstetric and gynecologic care, supporting women through every stage of life. Our team includes physicians, nurse practitioners, and certified nurse midwives committed to personalized, patient-centered care.

Schedule

• Full-Time

• 40 hours per week

• Day Shift

• Occasional travel between clinic locations may be required

Position Summary

The Medical Assistant / Physician Practice Assistant supports physicians, advanced practice providers, and clinic staff in delivering high-quality patient care. Responsibilities include assisting with direct patient care, performing clinical and administrative duties, supporting patient education, and ensuring efficient clinic operations.

This role is an integral part of the healthcare team and contributes to positive patient experiences and quality outcomes.

Essential Responsibilities:

• Room patients and obtain vital signs, patient histories, and medication information.

• Assist providers during examinations, procedures, and treatments.

• Provide patient education and reinforce care instructions.

• Prepare examination rooms and clinical supplies.

• Schedule appointments and coordinate referrals as needed.

• Accurately document patient information within the electronic medical record.

• Support preventive care and health maintenance activities.

• Maintain patient confidentiality and uphold HIPAA requirements.

• Collaborate with providers and interdisciplinary team members to achieve patient care goals.

• Contribute to a welcoming, efficient, and patient-centered clinic environment.

Minimum Qualifications

One of the Following:

• Graduate of a Medical Assistant, Nursing Assistant, EMT, LPN, or RN program; or

• Current Nursing Student who has successfully completed Clinical Fundamentals and Pharmacology coursework; or

• Previous direct patient care, outpatient clinic, or medical office experience.

Additional Requirements

• Current Basic Life Support (BLS/HCP) certification.

• Basic computer proficiency and ability to learn electronic medical record systems.

• Ability to read, write, speak, and understand English.

• Strong communication and customer service skills.

Preferred Qualifications

• Previous outpatient clinic experience.

• Electronic Medical Record (EMR) experience.

• Experience in patient registration, scheduling, or customer service.

• Experience comparable to a Patient Service Representative role.

About Queen's North Hawaii Community Hospital

Queen's North Hawaii Community Hospital is a 35-bed rural acute care hospital dedicated to fulfilling the vision of Queen Emma and King Kamehameha IV by providing quality healthcare services to Native Hawaiians and all people of Hawai'i.

Our Values

Compassion - Guides our actions.

Aloha - Inspires us in all that we do.

Respect - Essential for dignity.

Excellence - Our quest.

Equal Employment Opportunity

Queen's North Hawaii Community Hospital is an Equal Opportunity Employer, including disability and protected veteran status.

Apply Today

Join Queen's 'Ohana and build a rewarding healthcare career while making a lasting impact on the health and well-being of Hawai'i Island communities. Apply today with The Queen's Health Systems, your lifetime partner in health.