Community Outreach Sales Rep (PES) - East Coast
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
ConcertoCare is hiring a Community Outreach Sales Rep (PES) - East Coast. As a Community Outreach Sales Rep (Patient Engagement Specialist), you will engage prospective patients to explain ConcertoCare's value and guide them through enrollment. You will act as a trusted advisor, building relationships, overcoming objections, and ensuring a seamless transition into care. This role involves consultative conversations and personalized outreach to drive patient enrollment.
Key focus areas include Conduct high-volume outreach to prospective patients, building rapport and creating meaningful engagement through consultative conversations., Clearly communicate the value and benefits of ConcertoCare's services, addressing questions and overcoming barriers to enrollment., and Drive patient enrollment by identifying needs, handling objections, and motivating patients to take action..
Successful candidates bring Healthcare Experience and Customer Service Experience. Important skills include Building Rapport, Communication, Appointment Scheduling, Patient Service, Salesforce, and Electronic Medical Record Systems.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Apply Job Type Full-time Description 100% remote position
- 8 am to 5 pm Monday thru Friday CST/EST
- Monthly Bonus Incentive
- Competitive Salary
- Excellent Work/Life Balance
- 15 days of PTO and 3 Floating Holidays
- 8 paid holidays yearly
- Medical, Dental, Vision and 401k As a Community Outreach Sales Rep (Patient Engagement Specialist) , you will play a critical role in growing ConcertoCare's impact by engaging prospective patients and helping them understand the value of our care model. As one of the first points of contact, you will act as a trusted advisor, building relationships, overcoming objections, and guiding eligible patients through the enrollment process. Through consultative conversations and personalized outreach, you will educate patients on the benefits of the program, drive enrollment, and ensure a seamless transition into care.
What You Will Do:
- Conduct high-volume outreach to prospective patients, building rapport and creating meaningful engagement through consultative conversations.
- Clearly communicate the value and benefits of ConcertoCare's services, addressing questions and overcoming barriers to enrollment.
- Drive patient enrollment by identifying needs, handling objections, and motivating patients to take action.
- Utilize creative outreach strategies, including phone, in-person, and community-based engagement, to connect with difficult-to-reach patients.
- Manage a pipeline of prospective patients and prioritize activities to maximize enrollment opportunities.
- Track outreach activities, enrollment progress, and patient interactions in Salesforce and electronic medical record systems.
- Schedule initial patient appointments and coordinate required intake activities to ensure a smooth onboarding experience.
- Respond to inbound inquiries from prospective patients and caregivers, educating them on available services and guiding them through enrollment.
- Collaborate with clinical and operational teams to remove barriers and ensure successful patient engagement.
- Maintain the highest standards of professionalism, patient confidentiality, and regulatory compliance.
What you need:
- 1 year of experience in a healthcare, patient-oriented position.
- 1 year of experience in providing customer service.
- Sales experience and history of consistently achieving sales goals/metrics preferred.
- Appointment scheduling experience.
- CNA/MA background is a plus.
- Call center experience is a plus.
- Demonstrated passion for extraordinary patient service.
Base Salary/ Wage Range $21.00 to $24.00 plus competitive incentive plan . Compensation for the role is commensurate with the candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace
Salary Description $21-$24/hr
You've read the whole posting — now see how you match it.