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Generator Field Technician (Commercial, LV/MV Electrical, Power Distribution, Mechanical, Microgrid, Data Center)

Southern Company

Lumberton, NCJobSeen 4w ago

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At a glance

Compensation
No compensation found
Location
Lumberton, NC
Work Authorization
Not specified

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Job overview

Southern Company is hiring a Generator Field Technician (Commercial, LV/MV Electrical, Power Distribution, Mechanical, Microgrid, Data Center). The role involves maintaining and repairing commercial generators, low/medium voltage switchgear, and battery storage equipment, providing technical support to customers, and advancing through multiple technician levels with ongoing training.

Key focus areas include Maintain and repair contracted and non-contracted generator and power distribution equipment, Provide technical support to customers on operational and maintenance aspects, and Perform triennial maintenance, engine diagnostics, and fuel system priming.

Important skills include Preventative Maintenance, Paralleling Switch Gear, ATS Repairs, Controller Retrofits, Loadbanking Equipment, and Retrofitting Basic Controls. Preferred (not required): Commercial Generators, Low/Medium Voltage Switchgear, Battery Storage Equipment, and Customer Service.

Skills & qualifications

RequiredNice to have

Skills

Preventative MaintenanceParalleling Switch GearATS RepairsController RetrofitsLoadbanking EquipmentRetrofitting Basic ControlsTriennial MaintenanceEngine DiagnosticsFuel System PrimingReplacing Failed Engine ComponentsMajor Engine RepairsVolvo EnginesPSI EnginesAutomatic Transfer SystemsTroubleshootingReading SchematicsDissecting SchematicsWiring DiagramsDiagnose Electrical IssuesWoodwardBeckwithPLC EquipmentAdvanced Electric ControlsReading Technical InstructionsInterpreting Technical InstructionsReading Safety ManualsInterpreting Safety ManualsReading Service ManualsInterpreting Service ManualsReading Policies and ProceduresInterpreting Policies and ProceduresObserve Safety StandardsExcellent Verbal CommunicationExcellent Written CommunicationCommercial GeneratorsLow/Medium Voltage SwitchgearBattery Storage EquipmentMentor Mid to High Level TechsCustomer ServiceComputer FluentERP SystemsEmailMicrosoft Office ProductsProfessional AppearanceReasoning AbilitiesSound JudgmentProcess OrientedAttention to DetailTeamwork OrientedCollaborative Style

Qualifications

3 Years Field Experience Servicing Generator SystemsExperience on 500kw+High School Diploma or GED EquivalentRelated Military Experience or Equivalent Field ExperiencePass Pre-Employment ScreeningBackground CheckDrug TestingMVR ClearanceWilling to Travel Out of Market/State Up to 25%Own and Maintain Personal Set of Mechanical Tools

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Description

Are you experienced in Commercial Generators, Low/Medium Voltage Switchgear, or Battery Storage Equipment? At PowerSecure, we invest in your future with continuous training and multiple levels of technician advancement. Whether you're just starting out or looking to take the next step, we’re here to help you reach your goals.Apply today and power up your potential!

Service Technician – Commercial Generators

Summary

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications

  • Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient

  • Level III Technician requires six years of field experience servicing generator systems with extensive experience on 500KW+, proficient with preventative maintenance, paralleling switch gear, ATS repairs, controller retrofits and Loadbanking equipment. with preventative maintenance, retrofitting basic controls, minor ATS repairs and loadbanking equipment

  • Level IV Technician requires ten years of field experience servicing generator systems of all sizes and applications, expert in preventative maintenance, paralleling switch gear, retrofitting advanced controls and Loadbanking equipment.

  • Ability of performing triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components.

  • All Candidates need a High School diploma or GED equivalent, related military experience or equivalent field experience.

  • Expert in major engine repairs, able to diagnose a wide variety on various applications. Experienced with Volvo and PSI engines.

  • Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction.

  • Expert troubleshooting skills, no return call outs for work performed. Can be dispatched to any call with help from our Product Support team.

  • Expert at reading or dissecting schematics and wiring diagrams to diagnose most electrical issues. Well versed with Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.

  • Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.

  • Must observe all safety standards.

  • Mentor Mid to High level techs as requested.

Knowledge, Skills and Abilities

  • Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.

  • Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.

  • Maintain professional appearance on the job.

  • Proven reasoning abilities and sound judgment.

  • Must possess excellent verbal and written communication skills.

  • Able to express commitment to PSS, its customers, and its employees.

  • Process oriented, with demonstrated attention to detail.

  • Delivering on-time results to support PSS’s business goals.

  • Teamwork oriented with collaborative style.

Supervisory Responsibilities

No Supervisory Responsibilities.

Essential Functions

  • Daily travel with independent work structure.

  • Provide 24x7 “on-call” services as required unless on PTO or Off Call.

  • Maintain and safeguard company issued equipment, tools, and instruments.

  • Battery installations and replacements.

  • Perform required preventative maintenance service to equipment under contract as scheduled.

  • Customer contact and interface.

  • Communicate availability status to corporate office.

  • Protect company proprietary information, manuals, and records.

  • Use of electronic and electrical test equipment as necessary.

  • Coordinate and manage all on-site subcontractors hired by PSS as necessary.

  • Maintain company vehicle in safe and operational condition.

  • Ensure that work is performed to PSS standards.

  • Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.

  • Provide technical support to customers upon request.

  • Maintain Technical documentation for study and/or review.

  • Willing and able to attend training as company deems necessary.

  • Own and maintain personal set of mechanical tools.

  • Cross train in other areas as needed.

Physical Demands

  • Tasks require the regular and, at times, sustained performance of moderately physically demanding work. Physical Activity: 85% physical activity required on customer site working with equipment, 15% form completion, email, other administrative tasks and completing technical support activities by way of telephone and computer communication.

  • May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-75 pounds).

  • Frequently required to stand, walk, and sit. Occasionally required to use hands, to finger, handle or feel, reach with hands and arms.

  • Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.

  • Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required.

  • Specific vision abilities required: close vision, distance vision, color vision, depth perception and ability to adjust focus. Must be able to read computer screens, paper documents, equipment.

  • Ability to perceive and discriminate sounds, depth, texture, and visual cues or signals.

  • Up to 10 consecutive hours driving heavy duty truck.

  • May be required to work long and unpredictable hours.

  • Some tasks require the ability to communicate orally and hear others speaking.

  • Must be able to pass pre-employment screening that includes background check, drug testing and MVR clearance.

Work Environment

  • Work is 85%+ in an outdoor environment in all types of weather.

  • The environment is varied since the performance of the essential duties is at customer sites.

  • Must be willing to travel out of market/state up to 25% of the time.

  • Requires exposure to adverse environmental conditions such as temperature and noise extremes, vibrations, machinery, hazardous materials, confined spaces, traffic hazards, and various chemicals.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

About Us

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

Join Our Power Team! (https://cloud.3dissue.com/205953/206237/242401/HR-9-14-2020/index.html)

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

  • Medical, dental, vision and life insurance coverage

  • Competitive pay and a matching 401 (k) plan

  • Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)

  • Flexible spending accounts/Health savings account

  • Wellness Incentive Programs

  • Employee Referral Program

  • Tuition Reimbursement

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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