Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

Sheridan, WYRemoteJobNo compensation foundPosted 5mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation

No compensation found

Location

Sheridan, WYRemote

Work Authorization

US work authorization required

Job overview

Ansible Government Solutions is hiring a Remote Medical Support Assistant (Medical Receptionist). Ansible Government Solutions is seeking Remote Medical Support Assistants (Medical Receptionists) to support the Sheridan VA Medical Center. This remote position involves scheduling appointments, coordinating Veteran care, managing health records, and handling inquiries. Candidates must be willing to work onsite if required and adhere to a Mon-Fri, 7am-6pm schedule with 8-hour shifts. The role requires compliance with HIPAA, VA privacy, and security standards.

Key focus areas include Schedule appointments, Coordinate Veteran care with community providers, and Communicate with internal providers regarding VA Community Care processes.

Successful candidates bring US Citizen, High School Diploma, and Live Within 50 Miles. Important skills include Scheduling Appointments, Coordinating Veteran Care, Communicating With Internal Providers, Validating Patient Demographic Information, Processing Health Records Into CPRS, and Processing Health Records Into VISTA.

Skills & qualifications

RequiredNice to have

Skills

Scheduling AppointmentsCoordinating Veteran CareCommunicating With Internal ProvidersValidating Patient Demographic InformationProcessing Health Records Into CPRSProcessing Health Records Into VISTAManaging Community Care Consults via HSRMHandling Phone CallsUsing Microsoft Office ToolsUsing VA SystemsPerforming Pre- and Post-Appointment TasksSupporting Patient Aligned Care TeamsMonitoring VetLink Kiosk PerformanceEnsuring HIPAA ComplianceEnsuring VA Privacy ComplianceEnsuring Security Standards ComplianceParticipating in Team HuddlesMaintaining Workflow EfficiencyCompleting Mandatory TrainingCompleting Remedial TrainingMaintaining Infection Control ComplianceResponding to Security IncidentsCooperating With InvestigationsManaging Records Per VA GuidelinesManaging Records Per Federal GuidelinesSpeaking ClearlyHearingWriting EnglishUtilize Computer ProgramsExcelWord ProcessingTyping 50 WPMBasic Medical Terminology

Qualifications

Citizen of the United States of AmericaHigh School Diploma or GEDLive Within 50 Miles of FacilityNo Health Restrictions Affecting Job Performance6 Months Customer Service ExperienceSit, Stand, Walk, Lift, Squat, Bend, Twist, and Reach Above ShouldersLift Up to 50 Lbs From Floor to WaistLift Up to 20 LbsCarry Up to 40 Lbs a Reasonable DistancePush/Pull With 30 Lbs of Force

Full job description

Overview

Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Medical Receptionist) to support the Sheridan VA Medical Center located at 1898 Fort Road, Sheridan, WY 82801. This is a remote position; however, candidates must be willing and able to work onsite if required. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.

Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities

Scheduling appointments
Coordinating Veteran care with community providers.
Communicating with internal providers regarding VA Community Care processes.
Validating and updating patient demographic information.
Processing health records into CPRS and VISTA systems.
Managing community care consults via HSRM and PPMS.
Handling phone calls and inquiries professionally.
Using Microsoft Office tools and VA systems daily.
Performing pre- and post-appointment tasks.
Supporting patient aligned care teams.
Monitoring and reporting VetLink kiosk performance.
Ensuring compliance with HIPAA, VA privacy, and security standards.
Participating in team huddles and maintaining workflow efficiency.
Completing mandatory and remedial training.
Maintaining infection control compliance (e.g., TB testing, immunizations).
Responding to security incidents and cooperating with investigations.
Managing records per VA and federal guidelines.

Qualifications

Citizen of the United States of America.
High school diploma or GED.
Must live within 50 miles of the facility
Ability to speak clearly, hear and write English.
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.
No health restrictions affecting job performance.
Basic medical terminology
Minimum 6 months of customer service experience.
No sponsorship available

All candidates must be able to:

Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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