Shift Lead (Key Holder) Grand Canal

Sandbox VR

Las Vegas, NVFull-time$16.8/hrPosted 3y agoStill listed 2 days ago

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At a glance

Compensation

$16.8/hr

Location

Las Vegas, NV

Schedule

Full-time

Work Authorization

Not specified

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Job overview

Sandbox VR is hiring a Shift Lead (Key Holder) Grand Canal. Sandbox VR seeks a Shift Lead (Key Holder) to create unforgettable guest moments, greet and guide guests through VR experiences, share offers, maintain equipment, ensure a spotless store, and lead the team through opening, closing, audits, and coaching while upholding performance and morale.

Key focus areas include Create unforgettable guest moments, Greet guests with energy and invite them into an exciting, welcoming environment, and Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up.

Successful candidates bring Physically Able, Lift Up To 40 Lb, and Occasional Stairs. Important skills include Egoless, Coachable, Adaptable, Proactive, Resourceful, and Self-Driven. Preferred (not required): Create Unforgettable Guest Moments, Greet Guests With Energy, Guide Guests Through VR Journey, and Proactively Share Offers.

Skills & qualifications

RequiredNice to have

Skills

EgolessCoachableAdaptableProactiveResourcefulSelf-DrivenGood With ChangeTeam-FocusedStay PositiveCelebrate Group WinsReliableOn TimeIn UniformReady to ShineLeadershipCreate Unforgettable Guest MomentsGreet Guests With EnergyGuide Guests Through VR JourneyProactively Share OffersMaster Proprietary TechKeep Gear CalibratedTroubleshoot Issues SmoothlyProvide Real-Time Updates to GuestsCommunicate With ManagementCommunicate With Tech SupportMaintain Spotless StoreSanitize Gear ThoroughlyDisplay Materials to Brand ExpectationsPrepare iPadsPrepare Body TrackersPrepare GearOpen StoreClose StoreManage Daily AuditsManage Break SchedulesManage Labor SpendRun Shift Check-InsCoach in Real TimeTrain New HiresEnsure Team PerformanceEnsure Team MoraleEnsure Guest Service Standards

Qualifications

Physically AbleLift Up to 40 LbOccasional StairsWeekend Availability1+ Year Retail Leadership Experience1+ Year Hospitality Leadership Experience

Benefits

401(k) Match

Paid Time Off

Full job description

Who We Are: We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR? Sneak peek of our store experience HERE . What You Will Be Doing:

Create Unforgettable Guest Moments
Greet guests with energy and invite them into an exciting, welcoming environment
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
Be a Tech & Experience Expert
Master our proprietary tech and keep gear calibrated
Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
Communicate with management and tech support when issues arise, clearly and quickly
Keep Things Running Smoothly
Maintain a spotless, high-energy store that meets Sandbox VR standards
Sanitize gear thoroughly and display materials/gift cards to brand expectations
Prepare iPads, body trackers, and gear before and after every session
Shift Leadership & Coaching
Open/close the store, manage daily audits, break schedules, and labor spend
Run shift check-ins, coach in real time, and train new hires
Ensure team performance, morale, and guest service standards remain high What We Are Looking For:
Egoless & Coachable: You take feedback well and pitch in wherever needed
Adaptable & Proactive: You’re resourceful, self-driven, and good with change
Team-Focused: You stay positive and celebrate group wins
Reliable: On time, in uniform, and ready to shine
Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs
Weekend Availability: Required
Leadership: 1+ year in retail/hospitality leadership Benefits
Paid sick time + 401(k) match
Commuter benefits (transit + parking)
Referral bonuses + employee discounts
Free VR sessions Note: Evening and weekend availability may be required depending on the business’ needs. 16.8 - 16.8 USD

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