ASM - VW Assistant Service Manager
Pasadena, MDFull-time$32–150K/yrPosted 7mo agoSeen in employer's feed 3 days ago
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Job overview
Antwerpen Automotive is hiring an ASM - VW Assistant Service Manager. Antwerpen Volkswagen is seeking a hardworking, reliable, and organized Assistant Service Manager. The role involves expanding horizons and new opportunities within a growing company. The ideal candidate is an automotive professional with prior service advisor experience, regardless of manufacturer.
Key focus areas include Greet customers and provide excellent customer service, Listen to customer concerns and accurately document them, and Perform vehicle inspections and recommend necessary repairs or maintenance.
Successful candidates bring Previous Experience As A Service Advisor and Valid Driver’s License. Important skills include Automotive Repair And Maintenance Procedures, Communication, Interpersonal Skills, Multitask, Prioritize, and Computer Software For Service Writing And Invoicing.
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Full job description
Hiring Top Talent, Hardworking, Reliable, Organized Individual! Antwerpen Volkswagen 8065 Ritchie Hwy Pasadena, MD 21122 Contact Mike Williams (GM) 410-905-5046 Full-time (32K–150K a year) If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) …WE WANT, YOU! ___________________________________________________________________________ Job highlights * Expand your Horizons * New Opportunities Await * Growing with you Benefits * Medical, Dental, Vision, Disability insurance and more * Sick time available upon hire * Vacation after 1 year * 401(k) plan Qualifications - Previous experience as a Service Advisor is REQUIRED - Strong knowledge of automotive repair and maintenance procedures - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Proficient in using computer software for service writing and invoicing - Detail-oriented with strong organizational skills - Listen to customers’ concerns accurately - A valid driver’s license Responsibilities - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Perform vehicle inspections and recommend necessary repairs or maintenance - Prepare accurate estimates for repairs and services - Communicate with technicians to ensure timely completion of work - Keep customers informed about the status of their vehicles - Up sell additional services or products as appropriate via our Menu - Process customer payments and maintain accurate records - Maintain a clean and organized work area
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