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Shift Leader Residential Program Counselor (CV1179-2) - Supportive Housing Services Division

Volunteers of America Delaware Valley

Camden, NJJobPosted 7mo agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Camden, NJ
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

Volunteers of America Delaware Valley is hiring a Shift Leader Residential Program Counselor (CV1179-2) - Supportive Housing Services Division. Volunteers of America Delaware Valley is seeking a compassionate, reliable, and organized Shift Leader for its community-based residential program. This role supports individuals with behavioral health and developmental disabilities, leading daily operations, mentoring residents, and ensuring a safe, recovery-focused environment. The Shift Leader will also support clinical service plans and facilitate personal development sessions.

Key focus areas include Provide daily support and structure in a therapeutic group home setting, Lead shift operations, mentor staff, and monitor safety and facility conditions, and Guide residents through orientation, recovery planning, and independent living goals.

Successful candidates bring High School Diploma, 3+ Years Human Services, and Mental Health Experience. Important skills include Communication Skills, Attention To Detail, and De-escalate Conflict. Preferred (not required): Lead Shift Operations, Mentor Staff, Monitor Safety And Facility Conditions, and Guide Residents Through Orientation.

Skills & qualifications

RequiredNice to have

Skills

Communication SkillsAttention to DetailDe-Escalate ConflictLead Shift OperationsMentor StaffMonitor Safety and Facility ConditionsGuide Residents Through OrientationRecovery PlanningIndependent Living GoalsFacilitate 1-on-1 SessionsFacilitate Group SessionsCoordinate MealsCoordinate MedsCoordinate OutingsCoordinate AppointmentsCoordinate Safety ProceduresRespond to Crisis Situations

Qualifications

High School Diploma or GED3+ Years in Human ServicesExperience Working With Mental Health PopulationsValid Driver's LicenseMeet VOA Driving Standards6 Months With VOA

Full job description

Shift Leader Residential Program Counselor (CV1179-2) - Supportive Housing Services Division

Shift Leader – Residential Program Counselor

Are you someone who thrives in a structured environment and finds purpose in helping others reclaim their independence? Volunteers of America Delaware Valley is looking for a compassionate, reliable, and organized Shift Leader to support our community-based residential program for individuals with behavioral health and developmental disabilities.

In this role, you’ll be on the front lines of support—leading daily operations during your shift, mentoring residents, supporting clinical service plans, and ensuring the facility remains safe, welcoming, and recovery-focused.

What You’ll Do:

  • Provide daily support and structure in a therapeutic group home setting

  • Lead shift operations, mentor staff, and monitor safety and facility conditions

  • Guide residents through orientation, recovery planning, and independent living goals

  • Facilitate 1-on-1 and group sessions to support personal development

  • Coordinate meals, meds, outings, appointments, and safety procedures

  • Respond to crisis situations with skill and calm

What You Need:

  • High school diploma or GED required

  • 3+ years in human services and 6 months with VOA preferred

  • Experience working with mental health populations

  • Strong communication skills, attention to detail, and ability to de-escalate conflict

  • Valid driver’s license & ability to meet VOA driving standards

Why Join Us?

  • Be part of a mission-driven team changing lives in real time

  • Build leadership experience in human services

  • Inclusive, supportive environment for personal and professional growth

This is more than a job — it’s a hands-on opportunity to help people heal and grow. Apply today and take the lead in changing lives.

EEO of "Individuals with Disabilities" and "Veteran Status"/AA

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