Account Manager (US, Remote)
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At a glance
Job overview
Eleos Health is hiring an Account Manager (US, Remote). Eleos Health seeks an Account Manager to own and grow relationships with existing customers, driving revenue expansion on its digital health SaaS platform. The role blends account management and consultative sales, collaborating with internal teams to deliver outcomes, retain customers, and expand product usage.
Key focus areas include Manage and grow a book with significant ARR expansion responsibility, Collaborate with internal teams to resolve issues and deliver improvements, and Drive customer retention, adoption, and long‑term account health.
Successful candidates bring 5+ Years Account Management Experience, 5+ Years Sales Experience, and 5+ Years Customer Growth Experience. Important skills include Consultative Selling, Discovery Skills, Pipeline Management, Forecasting Expansion Revenue, Communication, and Presentation. Preferred (not required): Digital Health, Health Tech, Healthcare SaaS, and Healthcare Vertical.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Who is Eleos Health?
Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human.
Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do .
What is the opportunity: We’re hiring an Account Manager to own and grow relationships with our existing customers as we scale our digital health SaaS platform. This role blends account management and consultative sales, giving you the opportunity to deepen customer partnerships while driving revenue growth by selling new products, features, and expansions. You’ll work closely with healthcare stakeholders and internal teams to help customers achieve meaningful outcomes while expanding their use of our platform.
Who you are: You are a relationship-first, growth-minded professional who enjoys working with existing customers and identifying ways to deliver more value. You’re comfortable having strategic conversations with clinical, operational, and executive stakeholders and know how to balance trust-building with revenue responsibility. You thrive in fast-paced startup environments, take ownership of your work, and are motivated by both customer success and business impact.
How will you contribute:
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Manage and grow a book with significant ARR expansion responsibility
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Collaborate with internal teams including Product, CS Ops, Support, and Implementation to resolve issues and deliver improvements
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Drive customer retention, adoption, and long-term account health
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Navigate multi-stakeholder sales cycles spanning clinical, operational, and RCM/billing audiences.
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Sell new products, modules, and features aligned to customer needs and outcomes
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Manage expansion opportunities through the full sales cycle and meet or exceed growth targets
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Net Revenue Retention (NRR) and expansion quota ownership
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Own renewals end-to-end, including contract discussions and pricing conversations
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Develop account plans aligned to customer goals and Eleos growth objectives
What qualifications and skills will help you be successful:
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5+ years of experience in Account Management, Sales, or Customer Growth within a SaaS environment
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Proven track record of expanding revenue within an existing customer base
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Strong consultative selling and discovery skills
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Ability to manage a pipeline and accurately forecast expansion revenue
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Experience managing accounts within channel partnerships, group purchasing agreements, or similar multi-party commercial structures.
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Excellent communication, presentation, and relationship-building skills
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Comfort working in a fast-paced work environment
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Experience using CRM tools (SFDC, Gong, etc.) to manage accounts, pipelines, and forecasting
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Comfort analyzing usage data and outcomes to inform expansion and retention strategy
Some nice to haves are:
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Experience in digital health, health tech, or healthcare SaaS
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Familiarity working in a healthcare vertical
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Understanding of healthcare workflows or regulated environments
This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. This role offers:
A team of amazing people with a shared vision and the infinite drive to make it happen The base pay range for this position is $150,000-170,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location. Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy Fully remote work environment
Benefits
For employees
Competitive health and well-being benefits, mental healthcare support, and life and AD&D insurance Significant equity and 401(k) plans matched to 4% Company sponsored retirement plan Global business travel insurance for you and any dependents traveling with you Domestic conference budget and annual learning & development stipend
- Remote work stipend
Life & family
Generous PTO, additional mental health days, and paid time off to recharge, care for yourself and loved ones, and handle life's moments Fertility treatment and family planning coverage
Culture & development
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Annual learning & development stipend
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Employee resource groups and team-driven celebrations and events
You've read the whole posting — now see how you match it.