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Patient Services Representative

US Tech Solutions

Tarzana, CAFull-time$25–27/hrPosted 4mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$25–27/hr
Location
Tarzana, CA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

US Tech Solutions is hiring a Patient Services Representative. The Patient Services Representative serves as the primary point of contact for patient relations, both in person and over the phone. This role involves greeting patients, resolving concerns, checking patients in and out, and collecting co-payments. The representative will also verify patient demographics and insurance information, schedule appointments, and process referrals and authorizations.

Key focus areas include Serve as primary point of contact for patient relations, Greet patients and assist in resolving patient concerns, and Check patients in/out and collect co-payments.

Successful candidates bring 1+ Years Outpatient Clinic and High School Diploma/GED. Important skills include Medical Insurance, Referral Processes, Benefit Plans, CS-Link/Epic, Read Detailed Oral Instructions, and Understand Detailed Oral Instructions.

Skills & qualifications

RequiredNice to have

Skills

Medical InsuranceReferral ProcessesBenefit PlansCS-Link/EpicRead Detailed Oral InstructionsUnderstand Detailed Oral InstructionsRespond to Detailed Oral InstructionsRead Detailed Written InstructionsUnderstand Detailed Written InstructionsRespond to Detailed Written Instructions

Qualifications

1 Year Recent Outpatient Clinic Experience1 Year Recent Medical Office ExperienceHigh School Diploma/GED2+ Years Recent Patient Service Representative Experience

Full job description

$25-$27 per hour

Tarzana, CA, CA

Contract

Duration: 3+ Months conract

Job Description:

  • Primary point of contact for patient relations in person and by phone

  • Greet patients and assist in resolving patient concerns and escalating as appropriate

  • Check patients in/out and collect co-payments, give receipts, and reconcile payments

  • Verify patient demographics and insurance information in CS-Link/Epic

  • Schedule appointments and complete patient registration

  • Process and track referrals and authorizations for various insurance types

  • Handle patient/provider correspondence

  • Explains polices, procedures, or services to patients

  • Sanitize workspace using provided supplies and following department guidelines

Experience:

  • Required: 1 year of recent experience working in an outpatient clinic or medical office setting

  • Preferred: 2+ years’ recent experience working as a Patient Service Representative

Skills:

  • Experience with medical insurance, referral processes, and benefit plans

  • Experience with CS-Link/Epic

  • Ability to read, understand, and respond to detailed oral and written instructions

Education:

  • High School Diploma/GED

Note:

  • Float Locations: 12660 Riverside Dr, No. Hollywood, CA 91607

  • 5525 Etiwanda Ave, Tarzana, CA 91356

  • 5411Etiwanda Ave, Tarzana, CA 91356

  • Shift: Day 5x8-Hour (08:00 - 17:00)

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

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