Shift Lead - West Side Flats
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At a glance
Job overview
Sherman Associates, Inc. is hiring a Shift Lead - West Side Flats. Sherman Associates is seeking a Shift Lead for its Starbucks franchise at West Side Flats in St. Paul, MN. This role assists the Store Manager in executing operations, deploying baristas, and delegating tasks to maintain the Starbucks Experience. The Shift Lead will also support management with ordering, scheduling, payroll, and accounting, while driving results for promotions and store goals.
Key focus areas include Assist management in monitoring day-to-day activities of team members, Assign responsibilities to team members before and throughout the shift, and Manage multiple priorities, think/act quickly and effectively while maintaining self-composure.
Successful candidates bring High School Diploma Or Equivalent, Six Months Supervisory Lead Experience, and Passion For Mission Vision And Values. Important skills include Manage Multiple Priorities, Think Quickly, Act Quickly, Maintain Self-Composure, Starbucks Guiding Principles, and Ordering.
Skills & qualifications
Skills
Qualifications
Full job description
Job Descriptions:
Now Brewing - Strong Leaders! #WeAreEnergizedAt Starbucks it all comes together. Connect with something bigger, have an impact every day, and work someplace truly great.
Sherman Associates wants YOU to join our team as one of our Shift Leads at our West Side Flats location in St. Paul, MN. As a Starbucks Shift Lead you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.
This is a Sherman Associates owned Starbucks franchise location.
Schedule: We are currently seeking part-time availability to include weekends.
This position contributes to Starbucks success by assisting the Store Manager in executing store operations during scheduled shifts. The Shift Supervisor deploys baristas and delegates tasks to create and maintain the Starbucks Experience for our customers.
ESSENTIAL FUNCTIONS
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Assists management in monitoring day-to-day activities of team members.
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Assigns responsibilities to team members before and throughout the shift.
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Must be able to manage multiple priorities, think/act quickly and effectively while maintaining self-composure.
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Models and acts in accordance with Starbucks guiding principles.
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Supports Store Manager in ordering, scheduling, payroll, and accounting.
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Takes and fills customer orders, providing quality beverages, whole bean, and food products that meet all recipe and presentation standards.
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Drives for result with ongoing promotions and achieving store goals.
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Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
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Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all employees during each shift.
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Knows when to escalate situations for management intervention.
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Meets the changing needs of others in a friendly and positive manner.
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Team player and interacts with others in a positive, collaborative, and productive manner.
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Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures.
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Ensures compliance with federal, state and local laws regarding health and safety services.
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Completes other tasks and duties as assigned based on business needs.
Supervisory Responsibility
This position is responsible for giving directions and monitoring team members productivity.
Required Experience:
MINIMUM REQUIREMENTS
Education & Experience
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High School diploma or equivalent.
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Minimum of 6 months supervisory/lead experience.
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2+ years of previous restaurant/hospitality/coffee experience is strongly preferred.
Required Skills & Abilities
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A passion for the mission, vision, and values of Sherman Associates.
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Schedule may vary due to the specific needs of the store.
WORK ENVIRONMENT
This job operates behind the counter and may be working in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping, tripping and burns.
PHYSICAL REQUIREMENTS
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Must be able to sit or stand in designated work area throughout the day based on business needs
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Must have the ability to move around freely throughout the designated work area
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Must be able to exert well-paced ability to reach tables and kitchen in a timely manner
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Must be able to lift up to 25-30 lbs. frequently throughout shift, and lift, carry, push, and pull up to 50 lbs. occasionally
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Requires grasping, writing, sitting or standing, moving about freely, using computer, repetitive motions, bending, reaching, crouching, and communicating effectively
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Must be willing and able to wash hands frequently throughout the shift
ADDITIONAL SCREENING REQUIREMENTS
- Must successfully meet criminal background screening requirements for position.
Keyword: Starbucks, Coffee, Manager, Store, Store Manager, Coffee Shop
From: Sherman Associates
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