Patient Access Specialist - McCall Flex
Part-timeMcCall, IDPart-timePosted 6mo agoSeen in employer's feed 4 days ago
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Job overview
St. Luke's Health System is hiring a Patient Access Specialist - McCall Flex. The Patient Access Specialist at St. Luke's Health System is a customer service position that serves as the initial point of contact for patients entering St. Luke's McCall Hospital. This role focuses on delivering exceptional patient experiences through professional, timely, and accurate written and verbal communication with patients and caregivers, both in person and over the phone.
Key focus areas include Register patients, Schedule patients, and Coordinate referrals for patients.
Successful candidates bring High School Diploma and Open Availability. Important skills include Customer Service, Professional Communication, Timely Communication, Accurate Communication, and Communication. Preferred (not required): Registration, Scheduling, Referral Coordination, and Financial Options Discussion.
Skills & qualifications
Skills
Qualifications
Full job description
At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke’s McCall Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).
Shift Details: Flex positions cover shifts as needed with no guaranteed hours and a variable schedule. This position typically works between 8-31 hours every two weeks and is NOT eligible for benefits. Open availability including days, nights, and weekends required.
What you can expect from this role:
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Registration, scheduling, and referral coordination for patients
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Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
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Use a variety of technologies, tools and resources to support departmental workflows
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Other duties as assigned
Minimum Qualifications for this Role:
- Education: High School Diploma or Equivalent.
At St. Luke’s, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
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