Communications Coordinator (PER DIEM)

Masonicare

Wallingford, CTJobNo compensation foundTracked 1w agoSeen in employer's feed 2 days ago

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At a glance

Compensation

No compensation found

Location

Wallingford, CT

Work Authorization

Not specified

Job overview

Masonicare is hiring a Communications Coordinator (PER DIEM). The Communications Coordinator operates the call telephone switchboard, greets visitors, routes calls, manages identification passes, and serves as a communication link for security and emergency situations at Masonicare Health Center in Wallingford, CT.

Key focus areas include Greets and directs visitors and applicants, issuing identification passes and badges, Routes all incoming calls and operates public address, autocall, or other communication systems, and Dispatches security personnel to investigate alarms and provides radio communication links during emergencies.

Successful candidates bring High School Diploma Or GED, 1‑2 Years Telephone Communications/PBX Switchboard Experience, and Must Speak Read Write English. Important skills include PBX Switchboard, Effective Communication, Oral Communication, Interpersonal Skills, Emergency Situations Handling, and Multitasking. Preferred (not required): Public Address System, Autocall System, Video Surveillance System, and Radio Communication.

Skills & qualifications

RequiredNice to have

Skills

PBX SwitchboardPublic Address SystemAutocall SystemVideo Surveillance SystemRadio CommunicationEffective CommunicationOral CommunicationInterpersonal SkillsEmergency Situations HandlingMultitaskingHandling InterruptionsEnglish ProficiencyEmergency Situation HandlingMulti‑TaskingEnglish Language ProficiencyKey Log ManagementHandling Multiple InterruptionsTelephone Switchboard OperationPublic Address System OperationRadio Communication CoordinationVideo Surveillance MonitoringEnglishVisitor Greeting and Direction

Qualifications

High School Diploma or GED1-2 Years Telephone Communications/PBX Switchboard Experience

Full job description

Communications Coordinator (PER DIEM) Job Location: Wallingford Center, Connecticut

Communications Coordinator (PER DIEM)

Masonicare Health Center - Wallingford, CT

PER DIEM

The Communications Coordinator operates multiple call telephone switchboard console and routes calls to the appropriate person or location. Greets visitors and assured that they are escorted to the proper office.

Essential Duties and Responsibilities:

Greets and directs visitors and applicants. Issues and collects vendors and students identification passes and badges.
Route all incoming calls. Operates public address system, autocall or other systems of communication to call employees to the telephone.
Dispatch security personnel to investigate alarms. Provide a communication link between radio equipped security personnel in the field and outside authorities/key personnel contacted during emergencies.
Monitor alarm centers and responds in accordance with policy for various alarm conditions. Dispatch security personnel as required.
Issue keys for various locations and for hospital vehicles, maintain key log and follow outlines procedures.
Communicates effectively and tactfully with residents/patients recognizing their age, needs, abilities and physical condition.
Attends meetings as required. Participates in mandatory in-service programs.
Responsible for monitoring video surveillance system.
Performs other duties as required.

Minimum Qualifications:

Education: High School or GED

Experience: 1-2 years experience with telephone communications/PBX Switchboard

Certificates, Licenses, Registrations: None

Key Competencies: Ability to communicate effectively. Excellent oral communication and interpersonal skills. Ability to handle emergency situations. Ability to handle multiple demands. Ability to handle multiple interruptions. Must be able to speak, read and write English.

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Job ID: 16524

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