Collections/Accounts Receivable
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At a glance
Job overview
OSC is hiring a Collections/Accounts Receivable. The Collections/Accounts Receivable specialist at OSC is responsible for communicating with customers about past‑due balances, negotiating payments, and maintaining detailed collection records. They will research inquiries, establish credit limits, coordinate with sales and customer service, and monitor aging reports to report progress to senior leadership. The role also supports billing processes, prepares reports, and ensures adherence to corporate credit policies.
Key focus areas include Communicate with customers regarding past‑due amounts and negotiate payment as needed., Initiate and maintain collection records, including payment schedules and collection letters., and Research and respond promptly to all accounts receivable inquiries..
Important skills include Customer Communication, Negotiation, Record Keeping, Credit Limit Establishment, Accounts Receivable Research, and Aging Report Review.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Essential Duties and Responsibilities:
•Communicate with customers regarding past due amounts and negotiate for payment as needed.
•Initiate and maintain records/files associated with collection activities for each account to include negotiated payment schedules and collection letters.
•Research and respond to all Accounts Receivable inquires in prompt manner.
•Establish credit limits for new customers and monitor new accounts.
•Communicate with Customer Service and Sales regarding the status of their respective customers pertaining to account status, collection, and financial issues.
•Maintain credit files ensuring proper documentation is maintained such as credit applications, security documents, and financial/tax information.
•Review Accounts Receivable aging report on a weekly basis and report collection progress via credit dashboard to Controller & CFO
•Identify accounts that need to be written off to bad debt.
•Process credit card payments and account refunds.
•Apply payments to accounts.
Other Responsibilities:
•Work closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.
•Maintain spreadsheets and provide reports to management.
•Provide answers to customer questions (such as sales tax, exemption forms, etc.)
•Research data as requested.
•Answer telephone and direct calls/take messages and route to personnel.
•Ensure company adherence to corporate credit policies and procedures for consistent handling of collection matters to maintain good customer relations.
•Perform other job duties as assigned and fill in for other employees in their absence.
Minimum Education Required
•High School diploma or equivalency required, Associates or Bachelor’s degree preferred.
Minimum Experience Required
•3 years of experience with collections, accounts receivable or other related area preferred.
Shift
First (Day)
Number of Openings
1
Veterans Encouraged to Apply
Yes
Physical Required
No
Drug Test Required
Yes
Compensation
$21.00 - $24.00 / Hourly
Postal Code
55104
Job Type
Full Time
Place of Work
On-site
Requisition ID
56676
Job Benefits
401k with company match
Dental & Vision reimbursement
Health Insurance
PTO
Paid Holidays
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