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Spa Associate For Hand and Stone Nominated Best on LI

Hand & Stone Massage and Facial Spa

Levittown, NYFull-timePosted 7y agoStill listed 5 days ago

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At a glance

Compensation
No compensation found
Location
Levittown, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Associate For Hand and Stone Nominated Best on LI. Hand and Stone is seeking a Spa Associate to provide outstanding customer service. This role involves welcoming guests, booking appointments, selling memberships and gift cards, and maintaining a professional work environment. The associate will also promote the health and wellness benefits of massage therapy.

Key focus areas include Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, and Answer phones, book appointments, sell memberships, gift cards and upgrades.

Successful candidates bring Excellent Personal Appearance, Positive Energetic Attitude, and Ability To Handle Stressful Situations Professionally And Multitask. Important skills include Customer Service, Answering Phones, Booking Appointments, Selling Memberships, Selling Gift Cards, and Selling Upgrades.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAnswering PhonesBooking AppointmentsSelling MembershipsSelling Gift CardsSelling UpgradesFiling ProceduresFile MaintenancePromoting Health/Wellness BenefitsMaintaining Professional Work EnvironmentMaintaining Clean Work EnvironmentPositive AttitudeEnergetic AttitudeTeam PlayerMicrosoft Office ApplicationSpa SoftBasic Accounting PrinciplesCommunicationHandling Stressful Situations ProfessionallyMultitask With EaseFocusing on the Guest

Qualifications

Excellent Personal Appearance

Full job description

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Welcome and greet members/guests upon arrival

  • Answer phones, book appointments, sell memberships, gift cards and upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned

What’s in it for you?

  • Hourly wage plus commissions and bonuses

  • Flexible schedules

  • Professional and safe work environment

  • Employee discounts

  • Employee rewards program/employee referral bonus

  • Contests

Job Requirements:

  • Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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