Hand & Stone Massage and Facial Spa logo

Spa Associate

Part-time

Hand & Stone Massage and Facial Spa

Brandywine, MDPart-time$15–18/hrPosted 4mo agoStill listed 4 days ago

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At a glance

Compensation
$15–18/hr
Location
Brandywine, MD
Schedule
Part-time
Work Authorization
Not specified

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Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Associate. Hand and Stone is seeking a Spa Associate who will provide excellent customer service, greet guests, answer phones, book appointments, sell memberships, gift cards and upgrades, follow filing procedures, promote health and wellness benefits, maintain a clean professional environment, and exhibit a positive, energetic, team‑player attitude.

Key focus areas include Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, and Answer phones, book appointments, sell memberships, gift cards and upgrades.

Successful candidates bring Excellent Personal Appearance. Important skills include Customer Service, Answering Phones, Booking Appointments, Selling Memberships, Selling Gift Cards, and Selling Upgrades. Preferred (not required): Spa Soft.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAnswering PhonesBooking AppointmentsSelling MembershipsSelling Gift CardsSelling UpgradesFiling ProceduresFile MaintenancePromoting Health/Wellness BenefitsMaintaining Professional Work EnvironmentMaintaining Professional AppearancePositive AttitudeEnergetic AttitudeTeam PlayerMicrosoft OfficeBasic Accounting PrinciplesExcellent Personal AppearanceGood Verbal CommunicationGood Written CommunicationHandling Stressful Situations ProfessionallyMultitaskingSpa Soft

Qualifications

Excellent Personal Appearance

Benefits

401(k) Match
Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance

Full job description

Benefits:

  • 401(k)

  • 401(k) matching

  • Employee discounts

  • Flexible schedule

  • Free food & snacks

  • Opportunity for advancement

  • Training & development

  • Wellness resources

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Welcome and greet members/guests upon arrival

  • Answer phones, book appointments, sell memberships, gift cards and upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned

What’s in it for you?

  • Hourly wage plus commissions and bonuses

  • Flexible schedules

  • Professional and safe work environment

  • Employee discounts

  • Employee rewards program/employee referral bonus

  • Contests

Job Requirements:

  • Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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