Learning Center Assistant - FWS

Part-time

Onondaga Community College

Syracuse, NYPart-time$16–17/hrSeen 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$16–17/hr
Location
Syracuse, NY
Schedule
Part-time
Work Authorization
Not specified

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Job overview

Onondaga Community College is hiring a Learning Center Assistant - FWS. The Learning Center Work Study Aide provides general support to students and staff of the Learning Center and the English Language Institute at Onondaga Community College. This temporary, part‑time role typically involves 5–15 hours per week, though Federal Work Study may work up to 20 hours while classes are in session, with duties ranging from office assistance and tutoring to scheduling appointments.

Key focus areas include Greet students in the Learning Center in a friendly, courteous, welcoming manner., Use a computer to follow a schedule of appointments., and Assist students in scheduling tutoring appointments..

Preferred (not required): Clear Communication, Empathy, Patience, and Dependability.

Skills & qualifications

RequiredNice to have

Skills

Clear CommunicationEmpathyPatienceDependabilityWillingness to LearnCustomer ServiceMultilingual

Qualifications

Valid FAFSAFinancial NeedMatriculated Into ProgramHalf-Time Enrollment (6 Credit Hours)Satisfactory Academic ProgressGood Standing Student at OCCWritten RecommendationPrior Customer Service ExperienceEnjoy Working With Diverse Populations

Full job description

Location: Syracuse, NY Category: Student Employment (SW/ FWS) Job Type: Other Posted On: Wed Aug 12 2026 Job Description:

The Learning Center Work Study Aide provides general support to students and staff of the Learning Center as well as the English Language Institute. This position is temporary and part-time (typically between 5-15 hours per week). Some work study aides in the Learning Center will be assigned to office roles, while others may tutor students, provided they meet the same academic requirements as our peer tutors.

JOB RESPONSIBLITIES

  • Greet students in the Learning Center in a friendly, courteous, welcoming manner.

  • Use a computer to follow a schedule of appointments.

  • Assist students in scheduling tutoring appointments.

  • Assist students in signing-in for tutoring appointments.

  • Answer phones and take messages.

  • Assist students in signing out laptops and calculators.

  • Maintain the confidentiality of students using the Learning Center Services.

  • Participate in periodic training and staff meetings.

  • Tutor students in course(s) that you have been approved to tutor (if academically eligible).

  • Perform related work as required.

Job Requirements:

MINIMUM REQUIEREMENTS

  • Must have a valid FAFSA (https://studentaid.gov/h/apply-for-aid/fafsa) on file

  • Must have a financial need, as demonstrated by the FAFSA

  • Must be matriculated into a program

  • Attending at least half-time (6 credit hours)

  • Maintain satisfactory progress (SAP) towards the completion of their program

  • Current student in good standing at OCC

PREFERRED CANDIDATES

  • Have a written recommendation from a professor or college employee.

  • Have prior experience in customer service and working with the public.

  • Must enjoy working with diverse populations including those learning the English language.

  • Multilingual students are encouraged to apply.

KNOWLEDGE, SKILLS & ABILITIES NEEDED

  • Clear Communication Skills: Able to talk to others and convey information effectively.

  • Empathy and Patience: Able to relate to others in a warm, calm and understanding manner.

  • Dependability: Able to manage your time well and show up on time for work as scheduled.

  • Willingness to Learn: Comfortable learning new concepts and using new technologies.

Additional Information:

  • Pay Rate:

  • Starting rate of $16.00 for new Federal Work Studies.

  • Starting rate of $17.00 for returning Federal Work Studies

  • Hours of Operations: Monday-Friday 8:30am- 4:30pm

To see if you qualify for Federal Work Study (FWS) Position:

Federal Work Study may work up to 20 hours per week while classes are in session.

  • Additional hours may be worked during college breaks.

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