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IT Program Auditor Change Management Services

BEAT LLC

San Antonio, TXFull-timePosted 7mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
San Antonio, TX
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

ITIL4 FoundationSecret clearance

Job overview

BEAT LLC is hiring an IT Program Auditor Change Management Services. The IT Program Auditor (Basic) supports Configuration/Change Management by ensuring enterprise IT changes within the DHA Domain and Directory Services Branch (DDSB) are documented, compliant, and executed in alignment with DHA policies. This role provides audit support, documentation, and quality assurance to sustain IT service integrity across the enterprise, reducing risk and strengthening compliance.

Key focus areas include Audit and track change requests, approvals, and implementation activities, Maintain and validate entries in the Configuration Management Database (CMDB), and Support the preparation of configuration management documentation, training materials, and audit reports.

Successful candidates bring Secret Clearance and ITIL4 Foundation Certification. Important skills include Audit Change Requests, Track Change Requests, Maintain CMDB Entries, Validate CMDB Entries, Prepare Configuration Management Documentation, and Prepare Training Materials.

Skills & qualifications

RequiredNice to have

Skills

Audit Change RequestsTrack Change RequestsMaintain CMDB EntriesValidate CMDB EntriesPrepare Configuration Management DocumentationPrepare Training MaterialsPrepare Audit ReportsMonitor Compliance With Configuration BaselinesVerify Compliance With Configuration BaselinesDevelop Audit-Ready DocumentationCollaborate With EngineersCollaborate With AdministratorsCollaborate With KM StaffDevelop CMDB TrainingDevelop Configuration Management Foundation DocumentsDevelop Change Management Tracking ReportsDevelop Audit FindingsDevelop Compliance Summaries

Qualifications

ITIL4 FoundationContinuous Professional DevelopmentSecret ClearanceBS Computer Science Degree or Related FieldApproved DoD 8140 Cyber-Related Certification

Full job description

Full Time

San Antonio, TX, US

Job Title: IT Program Auditor – Basic (Configuration/Change Management Services)

Location: San Antonio, TX

Clearance: Secret

Education: BS Computer Science Degree or related field preferred or Approved DoD 8140 cyber-related certification.

Certifications: ITIL4 Foundation and Continuous professional development

Position Description:

The IT Program Auditor (Basic) supporting Configuration/Change Management ensures that enterprise IT changes within the DHA Domain and Directory Services Branch (DDSB) are documented, compliant, and executed in alignment with DHA configuration and change enablement policies. This role provides audit support, documentation, and quality assurance to sustain IT service integrity across the enterprise. Key Responsibilities: Audit and track change requests, approvals, and implementation activities, ensuring compliance with DHA change management standards. Maintain and validate entries in the Configuration Management Database (CMDB), ensuring accuracy, traceability, and audit readiness. Support the preparation of configuration management documentation, training materials, and audit reports, ensuring alignment with DHA templates and ITIL4 best practices. Monitor and verify compliance with configuration baselines, reporting deviations and recommending corrective actions. Assist in developing audit-ready documentation for internal and external reviews, including after-action reviews of configuration-related incidents. Collaborate with engineers, administrators, and KM staff to ensure change management records remain accurate, complete, and transparent. Develops - CMDB training and updates. Configuration management foundation documents. Change management tracking reports. Audit findings and compliance summaries. Plays a key role in maintaining operational discipline and accountability within DHA’s enterprise IT environment. By auditing changes, validating configuration records, and ensuring alignment with governance processes, this role reduces risk, strengthens compliance, and sustains enterprise IT reliability across the Military Health System.

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