Field Desktop Support Tech
Irvine, CAFull-timePosted 7mo agoSeen in employer's feed 3 days ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Irvine, CA, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
OSI Digital is hiring a Field Desktop Support Tech. OSI Digital is seeking a Desktop Support Technician to join their team in Irvine, CA. The ideal candidate will provide technical guidance and support to businesses and customers, focusing on hardware, applications, and operating systems. This role requires a strong technical background, solid analytical skills, and proven problem-solving experience, along with excellent interpersonal skills for customer communication.
Key focus areas include Provide advanced desktop support including troubleshooting, configuration, and software installation, Be adept at M365, Windows, Active Directory, and ticketing systems, and Provide troubleshooting and support to end users on a variety of issues.
Successful candidates bring 2-5 Years Experience. Important skills include Desktop Support, Troubleshooting, Configuration, Software Installation, M365, and Windows.
Skills & qualifications
Skills
Qualifications
Full job description
Field Desktop Support Tech
Role: Full Time- On site
Location: Irvine, CA
OSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.
Responsibilities:
-
Advanced desktop support experience- troubleshooting, configuration, software installation
-
Adept at M365, Windows, Active Directory, ticketing systems
-
Provide troubleshooting and support to end users on a variety of issues- incidents and problems
-
Provide technical assistance to the customer (Examples)
-
Password reset
-
Account information
-
Case number information
-
Adobe Reader issues
-
Brower issues
-
Technical computer issues
-
Internet connectivity
-
Set up equipment for employee use
-
Image computers using a variety of methods
-
Install and perform minor repairs to computers and peripheral equipment within the office premises
-
Must have strong networking skills- IDF/MDF, switches, routers, access point
Experience:
-
2-5 years of experience in software, hardware and network
-
Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365
-
Experience with of Windows, M365, PC and Printer configuration
-
Strong customer service skills, detail oriented, and deadline driven
-
Strong phone and verbal communication skills along with active listening skills
-
Bilingual skills a plus- with English/Korean
Powered by JazzHR
Similar jobs, posted recently
Open roles like this one, listed in the last 30 days.
IT Technical Support Tech IIPeraton · Irvine, CA · $51–82K/yrPosted 5 days agoPosted 5 days ago
Operational Support Engineer, MaritimeAnduril Industries · Costa Mesa, CA · $99–130K/yrPosted 4 days agoPosted 4 days ago
Sr Manager, New Equipment Field Operations - SouthwestOtis Elevator Company · ANAHEIM, CA · $165–195K/yrPosted 2w agoPosted 2w ago
Construction Field EngineerVast · Long Beach, CA · $105–161K/yrPosted 2w agoPosted 2w agoSenior IT Support SpecialistRocket Lab · Long Beach, CA · $30.38–37.98/hrPosted 2w agoPosted 2w ago
You've read the whole posting — now see how you match it.