Team Lead/Assistant Team Lead, Sales Development

Overview:

Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

The Team Lead/Assistant Team Lead within the Sales Development division will report to the Senior Manager of Sales Development. This position requires a dynamic and experienced salesperson with a strong track record of success in inside sales. This person will supervise the activities of a team of high-performance associates and multiple processes for the Sales Development Representative team.

In This Role, You Will:

• Manage a team of new and experienced sales professionals to achieve and surpass individual and department goals
• Facilitate on-boarding and training for new sales associates
• Coach, mentor, develop, and provide feedback and improve the skill set and productivity of the team
• Identify, innovate, and execute business ideas to improve division goals and targets
• Initiate, manage, take ownership of strategic dialogues with other teams, including Sales Management, Marketing, Technology, Client Services, and the sales division head
• Analyze data to identify trends and communicate to appropriate Cvent Leadership
• Assist in implementation of strategic goals and tactical planning for sales organization
• Innovate and increase cross-selling and upselling to increase revenue of across products
• Work with the manager to write employees performance reviews and create career development plans
• Assist with coordinating and facilitating new hire training (Ignite)
• Be an innovator and foster change within the role
• Perform other duties as assigned

Here's What You Need:

• Bachelor's degree required
• 4+ years of relevant professional experience in high performance sales environments; software industry experience highly preferred
• Excellent communication skills (verbal and written)
• Ability to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, operation/process flow, and product function/value
• Proven ability to identify, target and secure key business relationships
• Ability to identify and define key sales metrics, measure sales process, and create goals that drive growth
• Ability to assess and define optimal sales organizational structure and selling approach
• Ability to contribute to the senior management team by participating in planning, resources allocation, and driving growth
• Direct, previous track record of performing high call volume and corresponding talk time, excelling at developing relationships over the phone, consistently achieving, or beating quota for individual sales performance
• Very proficient with software packages of Microsoft Office
• Comfortable using online software sales automation products such as Salesforce.com and web collaboration tools like Zoom
• Must be articulate, organized, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
• Sales experience is a requirement, and an entrepreneurial mindset is a must.
• Coaching mindset a must

This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

The estimated base salary range for new hires into the Team Lead role is $75,000-$95,000 annually + commission depending on factors such as job-related knowledge, relevant experience, and location. The estimated base salary range for new hires into the Assistant Team Lead role is $65,000-$80,000 annually + commission depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found here.

Physical Demands We are not able to offer visa sponsorship for this position.