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Service Center Manager

Valvoline

CHICAGO HEIGHTS, ILJob$50K/yrPosted 5mo agoSeen in employer's feed 2 days ago
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At a glance

Compensation
$50K/yr
Location
CHICAGO HEIGHTS, IL
Work Authorization
Not specified

Job overview

Valvoline is hiring a Service Center Manager. As a Service Center Manager (SCM), you will lead a high-performing team to enhance the Valvoline Instant Oil Change (VIOC) service experience. This role involves working on cars, taking care of guests, and leading, training, and supervising hourly employees. You will also be responsible for the financial performance, inventory, and labor management of the service center.

Key focus areas include Perform oil changes and additional car maintenance services, Lead the daily operation and oversight of the service center, and Deliver a positive first impression to each guest with a warm and friendly greeting.

Successful candidates bring 6+ Months Supervisory Experience, High School Diploma, and English Fluency. Important skills include Safety Control Policies And Practices, Interpersonal Skills, Oral Communication Skills, Cash Handling, Facility Control Policies And Practices, and English Fluency. Preferred (not required): Oil Changes, Car Maintenance Services, Daily Operation Oversight, and Customer Service.

Skills & qualifications

RequiredNice to have

Skills

Safety Control Policies and PracticesInterpersonal SkillsOral Communication SkillsCash HandlingFacility Control Policies and PracticesEnglish FluencyOil ChangesCar Maintenance ServicesDaily Operation OversightCustomer ServiceBuilding TrustFinancial Performance ManagementInventory ManagementLabor ManagementCoachingLeadershipTeam TrainingService Center MaintenanceEnvironmental, Health & Safety Compliance

Qualifications

Six Months of Supervisory ExperienceHigh School Diploma or EquivalentAbility to Lift Up to 50 PoundsAbility to Stand for Extended PeriodsAbility to Climb StairsComfortable in Non-Climate-Controlled EnvironmentFull MobilityAbility to Twist, Stoop, and Bend

Benefits

Medical Insurance
Paid Time Off
401(k) Match

Full job description

Service Center Manager

Job Description

$50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match

As a Service Center Manager (SCM), you are responsible for taking the lead in helping build a

high-performing team capable of making the Valvoline Instant Oil Change (VIOC) service

experience better than the service experience of all other providers. In addition to working on

cars and taking care of our guests, you will lead, train, and supervise hourly employees.

The perks and benefits we'll provide:

  • Competitive pay and paid time off (PTO)

  • Flexible work schedule: No late evenings or holidays

  • Paid on-the-job training - No previous automotive experience is required

  • Company-provided uniforms and tools

  • Medical and prescription drug coverage

  • 401(k) retirement savings plan with company match

  • We promote from within - a commitment we are passionate about

  • 50% discount on VIOC automotive services

Terms and conditions apply.

How you'll make a difference:

  • Perform oil changes and additional car maintenance services

  • Lead the the daily operation and oversight of the service center

  • Deliver a positive first impression to each guest with a warm and friendly greeting

  • Build trust and win repeat, loyal customers

  • Be responsible for the financial performance, inventory, and labor management of the

the service center

  • Mentor, lead, and train the team to optimize their development

  • Maintain a clean, well-organized service center and facilitate a safe and secure working

environment

  • Become familiar with Environmental, Health & Safety compliance and other policies

and procedures

What you'll need to succeed:

  • Six months of supervisory experience required , preferably in a retail environment

  • A friendly spirit and willingness to work as part of a customer-focused team, with

effective interpersonal and oral communication skills

  • Knowledge of cash handling, facility, and safety control policies and practices

  • Ability to occasionally lift up to 50 pounds

  • Be able to stand for extended periods of time and climb stairs

  • Comfortable working in a non-climate-controlled environment

  • Have full mobility and can twist, stoop, and bend

  • High school diploma or equivalent

  • English fluency in reading, writing, and speaking

How you'll advance in your career:

At VIOC, your roadmap to career advancement is limitless! With an award-winning training

program, commitment to safety, and fair and honest values, we're here to help you reach

every milestone.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All

qualified applicants will receive consideration for employment without regard to race, color,

religion, sex, gender identity, sexual orientation, national origin, or protected veteran status.

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