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PHARMACY/CLERK

Kroger Family of Companies

El Dorado, KSJobNo compensation foundTracked 2w agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
El Dorado, KS
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a PHARMACY/CLERK. Provides exceptional customer service while maintaining a safe, clean, inclusive environment, complying with regulations, and supporting health and wellness initiatives, all in alignment with Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Key focus areas include Comply with local, state and federal regulations; report illegal activity, Enforce safety and sanitation regulations and report unsafe conditions, and Create a welcoming environment for customers.

Important skills include Comply With Local, State And Federal Regulations, Report Illegal Activity, Comply With Safety And Sanitation Regulations, Reinforce Safety And Sanitation Regulations, Identify Unsafe Conditions, and Notify Store Management. Preferred (not required): Customer Service and Registries.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceComply With Local, State and Federal RegulationsReport Illegal ActivityComply With Safety and Sanitation RegulationsReinforce Safety and Sanitation RegulationsIdentify Unsafe ConditionsNotify Store ManagementMaintain Departmental StandardsKeep Clean and Organized Work StationsKeep Clean and Organized Customer Waiting AreasComputerized Inventory ManagementControl and Ordering of Non-Legend DrugsInventory ManagementShelf MaintenanceAnswer PhoneTriage CallsAnswer InquiriesPromote Sales and ServicesAccepting and Tendering Vendor CouponsCashier Handling PoliciesTendering Electronic Fund TransactionsCredit/Debit CardsEBTGift CardsCash TransactionsCheck TransactionsAccurately and Efficiently Performing All Steps of Release to PatientProduct DispensingHIPAA RegulationsWork CooperativelyManage ConflictAct With Honesty and IntegrityFollow DirectionsSeek AssistanceProvide Support and Assistance Through Direct Interaction With MinorsHandle Confidential InformationRegistries

Qualifications

High School Diploma or GEDMust Be 18 Years of AgePrevious Comparable Experience

Full job description

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud

  • Comply with and reinforce all safety and sanitation regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management

  • Create an environment that enables customers to feel welcome, important and appreciated

  • Maintain departmental standards including keeping clean and organized work stations and customer waiting areas

  • Understand and follow the company guidelines on computerized inventory management, control, and ordering of non-legend drugs

  • Complete all aspects of allowable inventory control, including shelf maintenance

  • Answer phone and triage calls and answer inquires as appropriate

  • Promote sales and services to customers and store associates

  • Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines

  • Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions

  • Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law

  • Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same

  • Support company health and wellness initiatives

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS MINIMUM

  • High School Diploma or GED

  • Must be 18 years of age

  • Ability to handle confidential information

DESIRED

  • Any previous comparable experience

  • Any experience with customer service, including registries, phone, and cashier

  • Any experience with inventory control in a retail environment

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