Studio Crew, Westport

Part-time

Equinox

Westport, CTPart-time$16.35/hrPosted 11mo agoVerified open 5 days ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation

$16.35/hr

Location

Westport, CT

Schedule

Part-time

Work Authorization

Not specified

Job overview

Equinox is hiring a Studio Crew, Westport. The Studio Crew provides high-level customer service and hospitality to clients, assists Studio Management with daily tasks, and supports SoulCycle instructors for successful class check-ins. This role involves maintaining the studio's aesthetic, appearance, atmosphere, and culture, as well as cleaning exercise equipment, common areas, bathrooms, and changing rooms.

Key focus areas include Provide high level customer service and hospitality to clients, Assist the Studio Management in daily studio tasks and projects, and Maintain a positive attitude and take initiative.

Successful candidates bring Customer Service Experience. Important skills include Customer Service, Time Management, Multi-Tasking, Initiative, Communication, and Problem Solving. Preferred (not required): Hospitality and Product Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceTime ManagementMulti-TaskingInitiativeCommunicationProblem SolvingPositive AttitudePhone EtiquetteEmail EtiquetteOrganizational SkillsHospitalityProduct Knowledge

Qualifications

Customer Service ExperienceAvailability 3 Days Week Over WeekAvailability 20 Hours Week Over WeekAvailability Saturday or SundayAvailability Peak Holiday Shifts

Full job description

Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

ROLES AND RESPONSIBILITIES:

Provide high level customer service and hospitality to clients
Assist the Studio Management in daily studio tasks and projects
Maintain a positive attitude and take initiative
Provide support to the SoulCycle instructors to ensure a successful class check-in process
Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
Assist with the training and coaching of new hires for the front desk staff team
Maintain product knowledge for all studio retail operations
Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
Bathroom and changing room cleaning
Must have customer service experience
Must have the ability to prioritize and multi-task within a fast-paced environment
Must be willing to initiate tasks and perform duties without direction
Must have excellent communication skills and be able to work with a wide range of personalities
Must have outstanding customer service and problem solving skills
Must have a positive, can-do attitude
Must have friendly and professional phone and email etiquette
Must have superior organizational skills #LI-SC

For additional Information visit our Career Site: https://www.soul-cycle.com/careers/

Pay Transparency: $16.35/hr

You've read the whole posting — now see how you match it.

Evaluate my fit