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Dental Assistant / Front Office

Affordable Care

Mentor, OHJobSeen 2mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Mentor, OH
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Active DA CertificationActive X-Ray Certification

Job overview

Affordable Care is hiring a Dental Assistant / Front Office. The Dental Assistant/Front Office Assistant is a dual role supporting the dentist and team in delivering quality patient care while also managing front office operations. Responsibilities include setting up and breaking down rooms, taking x-rays and impressions, providing post-op instructions, and assisting chairside as permitted by state regulations. Front office duties include answering calls, scheduling, patient check-in/out, discussing treatment and financial arrangements, and managing insurance billing to ensure timely, accurate claims and maximum reimbursement.

Key focus areas include Manage phones, scheduling, patient check-in/out, and calendar coordination., Collect and process payments; handle insurance verification, claims, and financial arrangements., and Maintain patient confidentiality and ensure HIPAA/OSHA compliance..

Successful candidates bring High School Diploma, Active DA Certification, and Active X-Ray Certification. Important skills include HIPAA, OSHA Compliance, Oral Surgery Assistance, Impressions, X-Rays, and Denture Adjustments. Preferred (not required): Dentrix.

Skills & qualifications

RequiredNice to have

Skills

HIPAAOSHA ComplianceOral Surgery AssistanceImpressionsX-RaysDenture AdjustmentsInfection Control StandardsCommunicationDental/Medical Insurance ProcessesMicrosoft OfficeOrganizationTime ManagementMultitaskingPatient ServiceDentrix

Qualifications

High School DiplomaActive DA CertificationActive X-Ray Certification1 Year Experience Assisting With Dentures and/or ImplantsAbility to Lift Up to 50 Lbs

Benefits

Medical Insurance
Dental Insurance

Full job description

JOB PURPOSE:

The Dental Assistant/Front Office Assistant is a dual role supporting the dentist and team in delivering quality patient care while also managing front office operations. Responsibilities include setting up and breaking down rooms, taking x-rays and impressions, providing post-op instructions, and assisting chairside as permitted by state regulations. Front office duties include answering calls, scheduling, patient check-in/out, discussing treatment and financial arrangements, and managing insurance billing to ensure timely, accurate claims and maximum reimbursement.

ESSENTIAL FUNCTIONS:

  • Manage phones, scheduling, patient check-in/out, and calendar coordination.

  • Collect and process payments; handle insurance verification, claims, and financial arrangements.

  • Maintain patient confidentiality and ensure HIPAA/OSHA compliance.

  • Educate patients on procedures, treatment options, office policies, and aftercare instructions.

  • Support the dentist during procedures, including oral surgery, impressions, x-rays, and denture adjustments (within state guidelines).

  • Prepare and maintain treatment rooms, sterilize instruments, and uphold infection control standards.

  • Maintain accurate patient records, treatment routers, and documentation as directed.

  • Manage supply inventory, order materials, and assist with office preparation and daily cleaning duties.

  • Provide excellent patient service to ensure a positive experience and smooth office flow.

  • Perform additional duties as assigned to support clinical and administrative needs.

EDUCATIONAL REQUIREMENTS:

  • High School Diploma

  • Active DA and X-ray certification

GENERAL KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES:

  • Strong verbal and written communication skills.

  • Knowledge of dental/medical insurance processes, including verification, claims, appeals, and denial management.

  • Proficient in Microsoft Office; experience with dental software (Dentrix preferred).

  • Excellent organization, time management, and multitasking abilities in a high-volume environment.

  • Minimum one year of experience assisting with dentures and/or implants.

  • Ability to sit, stand, bend, and lift up to 50 lbs as required.

  • Work performed in a clinical setting with some exposure to hazards; adherence to safety protocols required.

Job Details

Pay Type Hourly

Job Category Practice Staff

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