Customer Service Representative
Irving, TXFull-timePosted 11y agoStill listed 4 days ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Irving, TX, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
HealthcareSupport Staffing is hiring a Customer Service Representative. The Customer Service Representative will handle high-volume inbound calls from various stakeholders including members, providers, facilities, and health plan representatives for the Behavioral Health Department. Responsibilities include fielding inquiries regarding eligibility, benefits, provider status, and certification, as well as screening and transferring calls to appropriate departments. The role also involves reviewing grievances, appeals, and claim statuses.
Key focus areas include Field high volume inbound calls from members, providers, facilities, and health plan representatives, Address inquiries regarding eligibility and benefits, and Provide information on provider status.
Successful candidates bring High School Diploma/GED and Call Center Experience In A Healthcare Environment. Important skills include High Volume Inbound Calls, Eligibility And Benefits, Provider Status, Out-Patient Certification, Certification Extensions, and Screening Calls.
Skills & qualifications
Skills
Qualifications
Full job description
Company Job Description/Day to Day Duties:
High volume inbound calls from Members, Providers, Facilities, Health Plan Reps, and other Employer Reps for the Behavioral Health Department. They will need to field phone calls in regards to eligibility/benefits, provider status, out-patient certification and certification extensions, screening and transferring calls to the appropriate departments, reviewing grievances and appeals, and reviewing claim status.
Minimum Education/Qualifications/Licensures:
High School Diploma/GED
High volume call center experience in a healthcare environment
CSR experience
Attendance and punctuality a must
Location: 2101 W John Carpenter Fwy Irving, Texas 75063
Employment Type: 6 months contract
Similar jobs, posted recently
Open roles like this one, listed in the last 30 days.
Store PRO (Part Time)Genuine Parts / NAPA · Fort Worth, TXPosted 1w agoPosted 1w ago
Customer Service AnalystDepartment of State Headquarters · Hot Springs, AR · $90–173K/yrPosted 1w agoPosted 1w ago
Customer Service - Self Storage ManagerPublic Storage · Farmers Branch, TX · $15/hrPosted 2w agoPosted 2w ago- Customer Service - Self Storage ManagerPublic Storage · Addison, TX · $15/hrPosted 2w agoPosted 2w ago
Sales RepresentativeGordon Food Service · Rockwall, TXPosted 2 days agoPosted 2 days ago
You've read the whole posting — now see how you match it.