Field Desktop Support Tech

OSI Digital

Duluth, GAJobSeen 6mo agoSeen in employer's feed 2 days ago

Duluth, GAJobNo compensation foundSeen 6mo agoSeen in employer's feed 2 days ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this. New roles like this one near Duluth, GA, by email.

Don't just apply. Show up ready.

Olive works from this exact posting.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.
Tailor your résuméRewritten against this posting, every reworded bullet shown before and after.
Practice the interviewA voice mock interview built from this job description.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, every reworded bullet shown before and after.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation

No compensation found

Location

Duluth, GA

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

OSI Digital seeks a Field Desktop Support Technician to provide on‑site technical guidance and support for hardware, applications, and operating systems to business users and customers in Duluth, Georgia.

Skills & qualifications

RequiredNice to have

Skills

Advanced Desktop SupportM365WindowsActive DirectoryTicketing SystemsPassword ResetAccount InformationAdobe ReaderBrowser IssuesTechnical Computer IssuesInternet ConnectivityEquipment SetupComputer ImagingMinor RepairsNetworking SkillsIDF/MDFSwitchesRoutersAccess PointsCustomer ServicePhone CommunicationVerbal CommunicationActive Listening

Qualifications

2-8 Years Experience

Full job description

Field Desktop Support Tech

Role: 5 days On site

Location: Duluth, Georgia

OSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.

Responsibilities:

Advanced desktop support experience- troubleshooting, configuration, software installation
Adept at M365, Windows, Active Directory, ticketing systems
Provide troubleshooting and support to end users on a variety of issues- incidents and problems
Provide technical assistance to the customer (Examples)

Password reset
Account information
Case number information
Adobe Reader issues
Brower issues
Technical computer issues
Internet connectivity

Set up equipment for employee use
Image computers using a variety of methods
Install and perform minor repairs to computers and peripheral equipment within the office premises
Must have strong networking skills- IDF/MDF, switches, routers, access point

Experience:

2-8 years of experience in software, hardware and network
Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365
Experience with of Windows, M365, PC and Printer configuration
Strong customer service skills, detail oriented, and deadline driven
Strong phone and verbal communication skills along with active listening skills

Similar jobs, posted recently

Open roles like this one, listed in the last 30 days.

You've read the whole posting — now see how you match it.

Evaluate my fit