Ambulance Communication Center Manager

Medical Express Ambulance Service

Skokie, ILFull-timeSeen 2mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Skokie, IL
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Medical Express Ambulance Service is hiring an Ambulance Communication Center Manager. MedEx is seeking a Dispatch Manager to oversee the daily operations of its 24/7 ambulance communications center. This role requires flexibility, leadership, and a commitment to delivering high-quality service in both emergency and non-emergency situations. The manager will report directly to the Communications Center Director.

Key focus areas include Lead and supervise dispatch personnel, Coordinate emergent and inter-facility response activities, and Maintain compliance with operational and safety standards.

Successful candidates bring EMS Communications Center Management. Important skills include Communication. Preferred (not required): Leadership, Organizational Skills, and Decision-Making.

Skills & qualifications

RequiredNice to have

Skills

LeadershipOrganizational SkillsCommunicationDecision-Making

Qualifications

5 Years of EMS Communications Center Management ExperienceEMT-B or EMT-P LicenseEMD Certification

Benefits

Relocation Assistance
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
401(k) Match

Full job description

Location: Skokie, ILType: Full-Time | 24/7 Operations

Position Overview

MedEx is hiring a Dispatch Manager to oversee the daily operations of our 24/7 ambulance communications center. This role demands flexibility, leadership, and a focus on delivering high-quality service in both emergency and non-emergency situations.

The Dispatch Manager will:

  • Lead and supervise dispatch personnel

  • Coordinate emergent and inter-facility response activities

  • Maintain compliance with operational and safety standards

  • Foster strong communication across internal teams and with external partners

  • Continuously improve dispatch processes and service delivery

  • Report directly to the Communications Center Director

Compensation: Salary is competitive and commensurate with experienceBenefits: Relocation support and growth opportunities are available

Required Qualifications

  • Minimum of 5 years of EMS Communications Center management experience

  • EMT-B or EMT-P license (preferred, not required)

  • EMD certification (preferred, not required)

  • Demonstrated leadership and organizational skills

  • Excellent communication and decision-making abilities

What MedEx Offers

  • Sign-on bonus

  • Competitive wages

  • Medical, dental, and vision insurance through Blue Cross Blue Shield

  • Paid time off (PTO)

  • Disability insurance through AFLAC

  • Pet insurance

  • Tuition assistance

  • 401(k) with company match

  • Membership to NAEMT

  • Supportive and respectful work environment

MedEx is an Equal Opportunity / Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

We want all interested and qualified candidates to apply for employment opportunities. If you are a U.S. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at 847-673-6333 or email [email protected]. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

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