Client Care Coordinator / CNA Supervisor
HCAOA (Home Care Association of America)
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At a glance
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Job overview
HCAOA (Home Care Association of America) is hiring a Client Care Coordinator / CNA Supervisor. The Client Care Coordinator/CNA Supervisor will support the administrative assistant and area manager with office tasks, client scheduling, shift emergencies, and clerical maintenance. This role involves building relationships within the community, providing support to caregivers, and covering caregiving shifts as needed. The coordinator will also assist with caregiver trainings and HR support.
Key focus areas include Scheduling, Confirming caregiver shifts, and Managing schedules for caregivers and clients.
Successful candidates bring Valid Driver's License and Legal And Working Vehicle. Important skills include Communication Skills. Preferred (not required): Scheduling, Confirming Caregiver Shifts, Managing Schedules, and Reviewing Shift Care Notes.
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Skills
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Benefits
Full job description
Job Summary
Building in-depth relationships within the community is one of the greatest rewards that comes from working in the home-based care sector within the healthcare field. We are looking for an office team member with caregiving experience to join our growing team and help to bring our unique care philosophy to life. The Client Care Coordinator/CNA Supervisor will offer support to the administrative assistant and area manager with office tasks dealing in, client scheduling, shift emergencies, and clerical maintenance. The Client Care Coordinator/CNA Supervisor will also need to be willing to take on any caregiving shifts that may arise. The Client Care Coordinator/CNA Supervisor will provide support to the caregivers throughout their area. This includes but is not limited to covering shifts, providing support for office staff, and help with trainings. This job will require working during the hours of 8 am to 5 pm Monday-Friday. Work hours may be subject to change depending on shift coverage or trainings.
Job Responsibilities:
Your role in this job will be to work directly with the Administrative Assistant and Area Manager to provide quality care to your community through office clerical work, caregiver trainings, HR support, patient charting support, and client scheduling which includes communicating directly with patients and caregivers to clearly define the dates and times their visits will occur. The Client Care Coordinator/CNA Supervisor will also be responsible in reporting any issues with patients or caregivers and be involved in problem solving and creating solutions under the direction of their supervisor.
Job requirements:
- Great communication skills
- A current CNA certification preferred
- Two years of caregiving experience preferred
- Valid driver’s license
- Legal and working vehicle
- COVID-19 vaccine preferred
Responsibilities:
- Scheduling
- Confirming caregiver shifts
- Managing schedules for caregivers and clients
- Reviewing shift Care notes
- Office clerical work Pay: $15.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
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