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Service Advisor

Toyota Of Irving

Irving, TXJobPosted 6mo ago

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At a glance

Compensation
No compensation found
Location
Irving, TX
Work Authorization
US work authorization required

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Job overview

Toyota Of Irving is hiring a Service Advisor. The Service Advisor will greet customers, obtain vehicle information, and clearly report symptoms. This role involves determining and recommending needed maintenance, preparing accurate cost estimates, and monitoring vehicle progress. The advisor will also verify invoices and explain completed work and charges to customers.

Key focus areas include Greet customers promptly, Obtain customer and vehicle information, and Clearly report all vehicle symptoms as described by the customer.

Successful candidates bring Service Advisor Experience. Important skills include Customer Satisfaction. Preferred (not required): ADP Computer Experience.

Skills & qualifications

RequiredNice to have

Skills

Customer SatisfactionADP Computer Experience

Qualifications

Past Service Advisor ExperiencePast Assistant Lane Manager ExperiencePast Service Consultant Experience

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match
Paid Time Off

Full job description

Benefits include... * Full-time employees are offered Medical, Vision & Dental * 401K retirement and saving plans are offered to employees after working at the dealership for 6 months or more * Paid Vacation time, selected holiday pay, sick leave * Air-conditioned shop You will… * Greet customers promptly * Obtain customer and vehicle information * Clearly report all vehicle symptoms as described by the customer * Determine and recommend needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Verify that the final invoice reconciles with the work performed on the repair order * Explain all completed work and charges to customers * You have… * Proven record of achieving exceptional Customer Satisfaction * Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and professional integrity * ADP computer experience a plus

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