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Account Manager

Uncountable

San Francisco, CAFull-time$100–180K/yrPosted 5mo agoVerified open 4 days ago

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At a glance

Compensation
$100–180K/yr
Location
San Francisco, CA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Uncountable is hiring an Account Manager. Uncountable seeks an exceptional account management professional to join its growing team, offering multiple levels from Account Manager to Senior Enterprise Account Manager. The role focuses on building and expanding strategic relationships with large, complex organizations, driving renewals, expansions, and advocacy while collaborating across internal teams in a fast‑paced startup environment.

Key focus areas include Own post‑sales success for customers, driving renewals, expansion, and advocacy, Lead implementation projects, manage timelines, and keep internal teams and customer stakeholders aligned, and Increase customer engagement through regular check‑ins, business reviews, and deep knowledge of customer activity.

Successful candidates bring 2-5 Years Customer Success, Account Management, Or Consulting Experience, 5+ Years Independently Managing Enterprise Accounts Experience, and Ability To Travel 20-30%. Important skills include Managing Customer Relationships, Project Management, Influencing Executive Stakeholders, Coaching, Executive Presence, and Communication Skills. Preferred (not required): Science, Chemistry, Artificial Intelligence, and Statistics.

Skills & qualifications

RequiredNice to have

Skills

Managing Customer RelationshipsProject ManagementInfluencing Executive StakeholdersCoachingExecutive PresenceCommunication SkillsAnalytical AbilitiesProblem-Solving AbilitiesProactive MindsetEntrepreneurial MindsetWorking With Complex, Multi-Divisional, Multi-Geographic CustomersCustomer SuccessAccount ManagementConsultingScienceChemistryArtificial IntelligenceStatisticsMathematics

Qualifications

2-5 Years Customer Success, Account Management, or Consulting Experience5+ Years Independently Managing Enterprise Accounts ExperienceAbility to Travel 20-30%Experience Delivering Analytics Products or Enterprise Software Platforms

Full job description

Description

Uncountable is looking for an exceptional account management professional to join our growing team. We’re open to hiring at multiple levels (Account Manager, Enterprise Account Manager, and Sr. Enterprise Account Manager) and will match level and compensation based on skills and experience.

This role is ideal for someone who thrives on building and expanding strategic relationships with large, complex organizations. If you have a proven track record of successful customer engagements and are excited about driving impact in a fast-paced startup environment, we’d love to hear from you.

Experience delivering analytics products or enterprise software platforms into large organizations is a major plus.

Key responsibilities

  • Own post-sales success for Uncountable’s customers, driving renewals, expansion, and advocacy.

  • Lead implementation projects, manage timelines, and keep both internal teams and customer stakeholders aligned.

  • Increase customer engagement through regular check-ins, business reviews, and deep knowledge of customer activity.

  • Become a trusted advisor by demonstrating ROI, offering strategic guidance, and ensuring customer success.

  • Partner with Sales to design and execute expansion strategies for key accounts.

  • Collaborate with Implementation and Product teams to identify improvements to the product and customer journey.

  • Act as the “voice of the customer” internally, advocating for customer needs and improvements.

Requirements

We are hiring at multiple levels. While exact expectations vary, here’s a rough guide:

Account Manager - Enterprise Account Manager (2–5 years) : Prior experience in customer success, account management, or consulting. Skilled in managing customer relationships and project delivery.

Senior Account Manager (5+ years) : Track record of independently managing enterprise accounts and influencing executive stakeholders. Strong mentoring skills.

For all levels:

  • Outstanding executive presence and communication skills.

  • Excellent analytical and problem-solving abilities.

  • A proactive, entrepreneurial mindset.

  • Ability to travel 20–30%.

  • Experience working with complex, multi-divisional, multi-geographic customers.

Preferred Qualifications

Passion for science, chemistry or artificial intelligence

An aptitude for statistics, mathematics

Salary: 100-180K USD + Commission + Equity

Compensation will vary by level and region

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