Olive Jobs
EAC Network logo

Case Aide (Bilingual) - Heap and Wrap

EAC Network

South Hempstead, NYHybridFull-time$20/hrTracked 6 days agoSeen in employer's feed 6 days ago
Evaluate my fit — free

Most applications go out cold — see where you stand first. Free, no sign-up to start.

Don't just apply — show up ready

Olive works from this exact posting. Free for job seekers — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Start free →Tailor your résuméRewritten against this posting, with a diff of every change.Start free →Practice the interviewA voice mock interview built from this job description.Start free →

At a glance

Compensation
$20/hr
Location
South Hempstead, NYHybrid
Schedule
Full-time
Work Authorization
Not specified

Job overview

EAC Network is hiring a Case Aide (Bilingual) - Heap and Wrap. EAC Network seeks a full‑time bilingual Case Aide to interview, assess eligibility and process applications for the Home Energy Assistance and WRAP programs, supporting low‑income households in Nassau County. The role involves data entry, coordination with agencies and utility companies, maintaining records, and using computer applications such as Outlook and Microsoft Office. Candidates must have a high school diploma, at least one year of relevant experience, strong interviewing and communication skills, attention to detail, and fluency in Spanish.

Key focus areas include Interview and assess eligibility of prospective clients seeking financial assistance, Process client applications, complete required forms, and perform data entry, and Interact with other agencies and heating and utility companies.

Important skills include Outlook, Microsoft Word, Interviewing, Communication, Organizational Skills, and Detail-Oriented.

Skills & qualifications

RequiredNice to have

Skills

OutlookMicrosoft WordInterviewingCommunicationOrganizational SkillsDetail-OrientedComputer ApplicationsExcelMicrosoft Office ApplicationsCalendar SoftwareEmail SoftwareDatabase SoftwareSpanish Speaking

Qualifications

High School Diploma or Educational Equivalent1 Year Relevant Experience Working With Low-Income HouseholdsBachelor's Degree

Benefits

401(k) Match

Full job description

Salary Range $20.00 - $20.00 Hourly

Position Type Full Time

Education Level High School Diploma or Educational Equiv

Travel Percentage None

Description

Join Our Team as a Bilingual Case Aide!

Are you passionate about supporting Family and Community population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Bilingual Case Aide to join the Home Energy Assistance Program (HEAP) and WRAP (Weatherization) Program.

  • Wage: $20/ hour

  • Schedule: 8:45AM-4:45PM, Monday- Friday

  • Location: 175 Fulton Ave 4th Floor in Hempstead, NY, 11550

What drives the core purpose of this job:

The Bilingual Case Aide is responsible for interviewing clients, assessing eligibility and processing applications for Nassau County residents seeking financial assistance with their energy costs through the Home Energy Assistance Program (HEAP) and WRAP (Weatherization).

What are the key responsibilities:

  • Interview and assess the eligibility of prospective clients seeking financial assistance with their energy costs.

  • Process client applications, complete required forms, and perform data entry in accordance with the guidelines established by the Nassau County Department of Social Services.

  • Interact with other agencies and heating and utility companies.

  • Prepare and maintain appropriate records and departmental paperwork

  • Demonstrates knowledge of computer programs necessary to perform job responsibilities (i.e. Outlook, Microsoft Word, etc.).

  • Perform all other relevant duties as determined by Supervision and EAC Network Administration.

What key knowledge, skills, and abilities are required to excel in this role:

  • High School Diploma or educational equivalent required, Bachelor's Degree preferred.

  • Minimum of one year of relevant experience working with low-income households.

  • Excellent interviewing, communication and organizational skills required.

  • Must be detail-oriented.

  • Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.

  • Bilingual (Spanish Speaking) Required.

What We Offer

  • At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.

  • We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance. Our commitment to wellness has allowed us to earn the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.

  • Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

You've read the whole posting — now see how you match it.

Evaluate my fit — free