Design Desk Specialist
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At a glance
Job overview
Galls is hiring a Design Desk Specialist. The Galls Design Desk Specialist provides internal customer service to field sellers and internal teams. This role reviews specifications for VAS applications to ensure consistent production of quality products. The specialist communicates with various teams to gather uniform decoration requirements, ensures accurate customization setup, and acts as a liaison between Sales and Internal Teams for successful execution.
Key focus areas include Communicate directly with Field Sellers and Internal teams to gather uniform decoration requirements and approval for complex requests, Work with internal business partners to ensure accurate customization set up for B2C customers, B2B customers, Field Sellers, and Internal Teams, and Act as a liaison between Sales and Internal Teams to ensure that all the communications are organized, and the Customers' expectations are understood for successful execution.
Successful candidates bring High School Diploma/GED, Prior Sales Experience, and VAS Applications Knowledge. Important skills include VAS Applications, Lead Without Formal Authority, Communication, Collaboration, Time Management, and Efficiency Mindset.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
None
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
About GALLS
GALLS, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to serve America's public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.
JOB SUMMARY
As the Galls Design Desk Specialist, you are responsible for providing internal customer service to our field sellers and internal teams. You will review the specifications of the requested VAS applications to ensure that Galls can produce a quality product consistently.
WHAT YOU'LL DO
Communicates directly with Field Sellers and Internal teams to gather uniform decoration requirements and approval for complex requests.
Works with internal business partners to ensure accurate customization set up for B2C customers, B2B customers, Field Sellers, and Internal Teams.
Acts as a liaison between Sales and Internal Teams to ensure that all the communications are organized, and the Customers' expectations are understood for successful execution.
Consults with Sales to make recommendations on most effective and efficient VAS customizations option based on uniform specifications and Customer's needs while considering business acumen.
WHAT YOU BRING
Prior sales or customer experience required.
Expert knowledge in VAS applications.
Ability to lead without formal authority.
Excellent communication, collaboration, and time management skills.
Capable of operating in a fast-paced environment.
Strong efficiency mindset, seeking to optimize efficiency by leveraging existing resources and influence customer buy in to existing capabilities.
Highly adaptive, with the ability to pivot to changing customer requests quickly.
EOE/Veterans/Disability
Galls is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call Human Resources at 859-266-7227 with the nature of your accommodation request and include the Galls location and the title of the job opening.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
3737640
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