Assistant Manager Houston, Texas 77057

KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join our team.

This is a full time position and compensation will range based on experience.

If you inspire others by your energetic and engaging personality, have a natural curiosity and interest in people then KPM is for you! We are looking for people wanting to kick start their careers in a fast paced and growing company!

The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.

Responsibilities:

• Collect all rent, late fees, and utility payments

• Issue notices (3-day, lock out, etc.)

• Prepare, file, and follow up on all eviction cases in a timely manner

• Reduce delinquency by performing timely walk-throughs of units

• Review lease expiration on a 90-day cycle and follow up with current residents on renewals

• Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)

• Perform other duties assigned

Requirements:

• High School Diploma or Equivalent required / College degree preferred

• 3+ years of experience as an Assistant Manager on a multifamily property

• Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling

• Experience with CAM or CAPS

• Experience with Onesite

• Customer service experience

• Excellent verbal and written communication skills

• Must be able to communicate effectively with residents and team members

• High sense of urgency, with the ability to meet deadlines

• Ability to remain organized, professional, and respectful in challenging situations

Physical Requirements / Working Conditions:

• Prolonged periods sitting, standing, and walking throughout the workday

• Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders

• Must be able to type efficiently

• Must be able to lift up to 15 pounds

• Must be able to work indoors / outdoors or in extreme weather conditions

• Must be able to work weekends and/or evenings on a rotating schedule