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Senior Restaurant & Operations Manager

Dave & Buster's

Braintree, MAFull-time$75–89K/yrPosted 2mo agoVerified open 5 days ago

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At a glance

Compensation
$75–89K/yr
Location
Braintree, MA
Schedule
Full-time
Work Authorization
Not specified

Job overview

The Senior Restaurant & Operations Manager leads strategic initiatives and operational standards for front‑of‑house or back‑of‑house areas, driving business results under the General Manager’s guidance at Dave & Buster’s.

Skills & qualifications

RequiredNice to have

Skills

Cost ManagementBusiness AcumenTeam LeadershipFlexible SchedulingAdaptabilityFast-Paced EnvironmentGuest Experience FocusGoal OrientationPhysical StaminaOperational OversightTeam Inspiration

Qualifications

Must Be 21+5+ Years Restaurant Hospitality Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Job Description:

Compensation is from $75,000 USD to $89,000 USD per year

THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager.

What we are looking for!

  • You love working in a fast-paced, multi-faceted restaurant/entertainment scene

  • You can communicate with the team members and guests in a way that inspires FUN!

  • You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance

  • You have never met a goal you can't beat

  • You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks

  • The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements:

  • 21+ years of age
  • 5+ years of Restaurant/Hospitality Experience
  • Proficient in managing the cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • The ability to work weekends, nights and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

  • Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale
  • Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
  • Ensure the execution of staff training programs
  • Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
  • Maintain a safe and secure environment for all guests and staff
  • Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS!

  • Competitive salary

  • Quarterly bonus program

  • Health, Dental, Vision, Long & Short-term Disability

  • Employee Assistance Program

  • Buster’s Legacy Fund (Supports team members during difficult times)

  • 401K matching plan

  • FREE food

  • FREE gameplay

  • Large leadership team = multiple managers per shift

  • FUN work environment

  • Grow your career! • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range: 72521- 85319

We are an equal opportunity employer and participate in E-Verify in states where required.

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