Tesla Advisor, Delivery
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Tesla, Inc. is hiring a Tesla Advisor, Delivery. The Tesla Advisor, Delivery, focuses on enhancing operational efficiency and boosting store productivity. This role supports customers after vehicle orders by collaborating with cross-functional teams to ensure an exceptional experience, including securing financial solutions, managing trade-in details, and completing delivery milestones. The ideal candidate is energetic, highly organized, hard-working, and passionate about sustainable energy.
Key focus areas include Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments, Demonstrate expertise in selling Tesla's products and services, and Maximize scheduling efficiency to improve customer experiences.
Successful candidates bring High School Diploma Or Equivalent, 1+ Year Customer Service Experience, and Ability To Work Evening Hours. Important skills include Operational Efficiency, Collaboration, Financial Solutions, Trade-In Management, Energetic, and Highly Organized.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
1 - 20 years
Minimum Education Required
High School Diploma or Equivalent
Compensation
$15.92 / Hourly
Hours Per Week
20
Number Of Positions
1
Shift
First Shift (Day)
Job Description
What to Expect
As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. The Tesla Advisor, Delivery, supports customers after they place a vehicle order by collaborating with cross-functional teams to ensure an exceptional experience. This includes securing financial solutions, managing trade-in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized, and hard-working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.
What You'll Do
Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
Demonstrate expertise in selling Tesla's products and services
Maximize scheduling efficiency to improve customer experiences
Compile reports for performance improvement and support training
Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience
Maintaining Store Fleet: Coordinating service, allocation management, and completing accident report
Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales
What You'll Bring
At least 1 year of customer service experience
Proactive team member and ability to develop collaborative relationships
Highly organized and excellent written and verbal communication skills
Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)
Ability to work evening hours, weekends, and holidays in a retail environment
Valid driver's license required
For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license
Compensation and Benefits
Benefits
As a part-time Tesla employee, you will be eligible for:
401(k) with employer match
Employee Assistance Program
Sick and Vacation time
Tesla Babies program
Back-up childcare and parenting support resources
Pet Insurance
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Place of Work
On-site
Requisition ID
270094
Job Type
Part Time
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