General Manager: Spa Sales and Operations

Hand & Stone Massage and Facial Spa

Rockwall, TXFull-time$45–50K/yrPosted 11mo agoChecked 1w ago

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At a glance

Compensation

$45–50K/yr

Location

Rockwall, TX

Schedule

Full-time

Work Authorization

Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a General Manager: Spa Sales and Operations. Hand & Stone Massage and Facial Spa is hiring a full-time Spa Manager to lead sales, operations, and customer service for its full-service spa, focusing on membership conversion, revenue growth, recruiting, and delivering an excellent client experience.

Key focus areas include Coach and motivate spa team to educate and delight clients for membership conversion, Drive revenue through scheduling, marketing, and service upgrades, and Recruit and build a passionate team of spa professionals.

Successful candidates bring 2-3 Years Management Experience and Flexible Schedule. Important skills include Sales Management, Spa Operations, Customer Service, Goal Oriented, Growth Minded, and Coaching.

Skills & qualifications

RequiredNice to have

Skills

Sales ManagementSpa OperationsCustomer ServiceGoal OrientedGrowth MindedCoachingMotivating TeamsDriving RevenueSchedulingMarketingRecruitingMeasuring ResultsDelivering ResultsPromote Massage BenefitsPromote Skin Care Benefits

Qualifications

2-3 Years Management ExperienceFlexible Schedule

Full job description

Now Hiring Spa Manager! Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service. Spa Manager Performance will be based on the following metrics:

Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
Recruiting –you are passionate about building a team of passionate spa professionals!
Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience! What you need to succeed in this role:
2 to 3 years management experience in the salon/spa, retail, or hospitality industry
Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
Ability to promote the benefits of massage and skin care services.

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