Case Management Assistant - Case Management
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At a glance
Requirements
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Job overview
Hawaii Pacific Health is hiring a Case Management Assistant - Case Management. The Case Management Assistant provides technical and administrative support to the Case Management team, responding to inquiries from external organizations, prospective appointees, department/service practitioners, and other hospital staff. This role emphasizes helping patients navigate healthcare treatment with appropriate support tools and information, ensuring timely medical and discharge management to meet clinical and service goals.
Key focus areas include Provide technical and administrative support for case management activities, Respond to inquiries from external organizations, hospital staff, and practitioners, and Manage medical and discharge processes to meet clinical and service goals.
Successful candidates bring Associate's Degree and 3+ Years Clerical Experience. Preferred (not required): Customer Service, Communication, Read Foreign Language, and Write Foreign Language.
Skills & qualifications
Skills
Qualifications
Full job description
Founded in 1938, Wilcox Medical Center is a not-for-profit medical center dedicated to providing the Kaua‘i community with accessible quality health care. The largest medical center on Kaua‘i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs, including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 18-bed emergency department serves as the island’s Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. Wilcox is the first American College of Surgeons-verified Level III Trauma Center in the state of Hawai‘i. Wilcox is part of Hawai‘i Pacific Health, one of the state’s leading health care systems and a not-for-profit health care organization with medical centers, clinics, physicians and other caregivers working together to create a healthier Hawai‘i.
Our Case Management team puts great emphasis on helping each patient transit their health care treatment with an appropriate set of support tools and information. Our caring, professional staff provides timely medical and discharge management to meet clinical and service goals, and to provide an effective, appropriate continuum of care. We want to ensure that our patients receive the attention they need, especially when they require care from several different services and other combinations of medical, financial or social intervention.
If you are enthusiastic about providing life-changing support services to our patients and their families, you may be the ideal candidate for our Case Management Assistant. This position provides technical and administrative support, as well as responding to inquiries from external organizations, prospective appointees, department/service practitioners and other hospital staff. We are looking for a dedicated and resourceful person with excellent customer service and communication skills and a commitment to delivering the highest quality health care to Hawai‘i’s people.
Location: Wilcox Medical Center
Work Schedule: Day - 8 Hours
Work Type: Full Time Regular
FTE: 1.000000
Bargaining Unit: Non-Bargaining
Exempt: No
Req ID 32103
Pay Range: 21.76 - 27.20 USD per hour
Category: Social Services
Minimum Qualifications: Associate’s degree or equivalent combination of education, training, and experience. Three (3) years clerical/secretarial experience in position with extensive customer contact.
Preferred Qualifications: Ability to read, write, speak and translate one or more foreign language specific to the foreign patients.
EOE/AA/Disabled/Vets
Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
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