Customer Engineering Manager

Your Role We are looking for a Customer Engineering Manager who will be largely responsible for leading and supervising a team of engineers as they develop, test, modify, and create solutions to technical problems. You are expected to understand the business requirements, partner products, services, and integrate the same with our platforms, products & features. You will be involved in building up infrastructure to help run businesses of our Enterprise customers more efficiently.

A Day in the Life

• Supervise and lead engineers and quality analysts
• Direct and coordinate data integrations, analytics, dashboards, maintenance operations and quality assurance
• Work closely with engineering, analytics, infrastructure teams and other engineering groups for defining, designing, and delivering solutions
• Own delivery plan and timelines through consultation with customers
• Own and drive technical deliverables and provide leadership to a group of engineers in an innovative and fast-paced environment
• Negotiate features, enhancements and new incoming tasks with internal and external stakeholders

What You Need

• Technical Project Management, Stakeholder Management, and extremely strong communication skills
• Experience with delivering small, medium and large Data integration and Data analytics projects
• US Healthcare experience is a strong plus
• 10+ years of experience in ETL, Data Warehousing/Data Analytics, Business Intelligence, Data visualization tools along with technical project management experience
• Experience working with cross-functional teams, from IT to software engineering to business domains
• Hands-on experience in extracting data using SQL
• Familiarity with data ETL tools , creating mapping documents
• Basic experience with scripting (Python)
• Understanding of REST APIs, Web services, and service-oriented architectures
• Knowledge of challenges and benefits of data extraction in In-Premise and Cloud deployments
• Relevant experience in Agile Methodology is a plus

We offer competitive benefits to set you up for success in and outside of work. Here’s What We Offer

• Generous PTO Benefits: Enjoy PTO benefit accrual of 20 days per year.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
• Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.

Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.