
Service Center Manager
Channahon, ILJob$50K/yrPosted 7mo agoSeen in employer's feed 5 days ago
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Job overview
Valvoline is hiring a Service Center Manager. As a Service Center Manager (SCM), you will lead a high-performing team to deliver exceptional service experiences at Valvoline Instant Oil Change (VIOC). This role involves working on cars, leading and training hourly employees, and ensuring the daily operation and financial performance of the service center. You will also be responsible for maintaining a clean and safe working environment.
Key focus areas include Perform oil changes and additional car maintenance services, Lead the daily operation and oversight of the service center, and Deliver a positive first impression to each guest with a warm and friendly greeting.
Successful candidates bring 6+ Months Supervisory Experience and High School Diploma. Important skills include Safety Control Policies And Practices, Interpersonal Skills, Oral Communication Skills, Cash Handling, Facility Control Policies And Practices, and English Fluency. Preferred (not required): Oil Changes, Car Maintenance Services, Daily Operation Oversight, and Customer Service.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Service Center Manager
Job Description
$50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match
As a Service Center Manager (SCM), you are responsible for taking the lead in helping build a
high-performing team capable of making the Valvoline Instant Oil Change (VIOC) service
experience better than the service experience of all other providers. In addition to working on
cars and taking care of our guests, you will lead, train, and supervise hourly employees.
The perks and benefits we'll provide:
-
Competitive pay and paid time off (PTO)
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Flexible work schedule: No late evenings or holidays
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Paid on-the-job training - No previous automotive experience is required
-
Company-provided uniforms and tools
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Medical and prescription drug coverage
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401(k) retirement savings plan with company match
-
We promote from within - a commitment we are passionate about
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50% discount on VIOC automotive services
Terms and conditions apply.
How you'll make a difference:
-
Perform oil changes and additional car maintenance services
-
Lead the the daily operation and oversight of the service center
-
Deliver a positive first impression to each guest with a warm and friendly greeting
-
Build trust and win repeat, loyal customers
-
Be responsible for the financial performance, inventory, and labor management of the
the service center
-
Mentor, lead, and train the team to optimize their development
-
Maintain a clean, well-organized service center and facilitate a safe and secure working
environment
- Become familiar with Environmental, Health & Safety compliance and other policies
and procedures
What you'll need to succeed:
-
Six months of supervisory experience required , preferably in a retail environment
-
A friendly spirit and willingness to work as part of a customer-focused team, with
effective interpersonal and oral communication skills
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Knowledge of cash handling, facility, and safety control policies and practices
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Ability to occasionally lift up to 50 pounds
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Be able to stand for extended periods of time and climb stairs
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Comfortable working in a non-climate-controlled environment
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Have full mobility and can twist, stoop, and bend
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High school diploma or equivalent
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English fluency in reading, writing, and speaking
How you'll advance in your career:
At VIOC, your roadmap to career advancement is limitless! With an award-winning training
program, commitment to safety, and fair and honest values, we're here to help you reach
every milestone.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All
qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, gender identity, sexual orientation, national origin, or protected veteran status.
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