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AUTOMOTIVE SERVICE DISPATCHER

Friendly Auto Group

Fayetteville, NYFull-timeNo compensation foundPosted 5mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Fayetteville, NY
Schedule
Full-time
Work Authorization
Not specified

Job overview

Friendly Auto Group is hiring an AUTOMOTIVE SERVICE DISPATCHER. The Automotive Service Dispatcher coordinates workflow, assigns jobs to technicians, and ensures fast, reliable customer service. This role acts as the communication hub of the service department, maintaining clear communication between service advisors and technicians, monitoring work progress, and managing workflow in the shop management system.

Key focus areas include Efficiently dispatch repair and maintenance jobs to technicians, Maintain clear communication between service advisors and technicians, and Monitor work progress to ensure on-time completion.

Successful candidates bring Experience Automotive Service. Important skills include Organizational Skills, Multitasking, Communication, Problem-Solving, Basic Computer Skills, and Team Player. Preferred (not required): Shop Software.

Skills & qualifications

RequiredNice to have

Skills

Organizational SkillsMultitaskingCommunicationProblem-SolvingBasic Computer SkillsTeam PlayerPositive AttitudeProfessional AttitudeShop Software

Qualifications

Experience in an Automotive Service EnvironmentDispatching Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Full job description

Now Hiring: Automotive Service Dispatcher

Location: [Your Shop/City]

Employment Type: Full-Time

Are you organized, detail-oriented, and great at keeping things moving? We’re looking for an Automotive Service Dispatcher to join our growing team! In this role, you’ll be the communication hub of our service department—coordinating workflow, assigning jobs to technicians, and ensuring our customers receive fast, reliable service.

What You’ll Do

  • Efficiently dispatch repair and maintenance jobs to technicians based on skill level and availability

  • Maintain clear communication between service advisors and technicians

  • Monitor work progress to ensure on-time completion

  • Update repair orders and manage workflow in the shop management system

  • Help maintain a smooth, organized, and safe shop environment

  • Assist with customer updates as needed

What We’re Looking For

  • Experience in an automotive service environment (dispatching preferred)

  • Strong organizational and multitasking skills

  • Excellent communication and problem-solving abilities

  • Ability to thrive in a fast-paced shop

  • Basic computer skills; familiarity with shop software a plus

  • A team player with a positive, professional attitude

Why Work With Us?

  • Competitive pay

  • Health, dental, and vision benefits

  • Paid time off and holidays

  • Opportunities for career growth and training

  • A supportive team and a well-organized shop

How to Apply

Send your resume to [email/contact info] or stop by [location] to apply in person!

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